Erica Liston

Transitioned to Branch Evolution Talent Acquisition from BOA Talent Acquisition to absorb a significant portion of Project Leader responsibilities:

• Played an integral role in transitioning Branch Evolution Talent Acquisition from MVP to MLP serving as Project Lead for Practice Optimization U.S. (on TA Enterprise 2024 Business Plan).
• Reduced highly manual workflows to improve associate, stakeholder, candidate, and branch experience.
• Designed and implemented new workflow to hire an RBA or AFA that led to FA's moving to TA quicker and a more seamless handoff when transitioning stakeholders.
• Identified and executed offer form, onboarding, reporting, and communication enhancements increasing TA's capacity saving 100s of hours/year and decreasing human error from manual entry.
• Led up, down, and across while considering upstream and downstream impacts to influence and make decisions.
• Built strong cross-functional relationships from associate to senior leadership as part of the New Practice Model Value Stream and Talent Acquisition Enterprise.

• Formed a strong partnership with my recruiting partner resulting in an efficient and effective hiring process for hiring leaders and candidates with a time to fill well below the department average.
• Proactively maintained a great line of communication with recruiting partners and hiring leaders working strategically to develop pipelines with quality candidates.
• Led several projects for the department from conception to implementation, communication plan, training, and change management with significant contributions to key strategies.
• Designed and delivered training, informational, and Q&A sessions to prepare and support the department through changes including implementation of the SHL Assessment, new HL Interview Guides, and New Cost Sharing policy.
• Balanced a high volume of project work while ensuring I provided top quality support for requisition pipeline.
• Initiated and facilitated water cooler sessions providing space for the team to connect outside of day to day work making a positive impact on building a place of belonging.
• Created content and developed the layout for the TA newsletter in collaboration with contributors from other TA areas including FATA and HOTA.