Erica Lops
Byfield,MA
Summary
Creative fashion and retail merchandising graduate with experience in customer service, social media marketing, and styling. Proven experience working under pressure, prioritizing multiple tasks while paying close attention to detail.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Madewell
Lynnfield, MA
04.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Department Manager
Anthropologie
Lynnfield, MA
06.2024 - 04.2025
- In charge of opening and closing store
- Responsible for accessories department
- Helping associates with administrative duties
- Greeting and checking in on customers while shopping
- Took care of transactions
- Participated with visuals if needed
Sales Associates/ Visual Merchandising Manager
J Crew
Lynnfield, MA
05.2023 - 06.2024
- Supervised the floor by greeting and helping customers
- Took care of transactions
- Organized store by re-folding clothes and putting away go backs
- Participated in roll outs when new collections arrived
- Worked with other individuals setting up window displays
- Followed a given concept book to complete store layout
Dresser Volunteer
TESStylist
Boston, MA
11.2023 - 12.2023
- Company Overview: http://tesstylist.com/
- For both shows my role as a dresser was to prepare my designated model to be ready to walk on stage
- My role had 1-3 outfits put together by the company, for me to be able to dress my model as quickly as possible
- Http://tesstylist.com/
Intern
Le Beau Melange
09.2022 - 12.2022
- Social media director for all platforms including Instagram and Facebook
- Creating appealing visuals using Canva and Meta Business Suite to increase sales and to let followers know about upcoming events
- Attended and helped out at local craft shows
- Statistics showed that the posts I've created reached over 100 people
Training
Ganesh Imports
Newburyport, MA
07.2022 - 08.2022
- Took care of transactions
- Prepared clothing to be put on display by steaming garments
- Priced and labels accessories
Head Cashier
Rowley Pizza Factory
Rowley, MA
01.2016 - 08.2022
- Took care of transactions while taking orders
- Prepared food
- Handled difficult situations relating to wrong orders or forgotten orders
Education
Bachelors of Science - Fashion Merchandising
Lasell University
Newton, MASkills
- Adobe services
- Social media marketing
- Visual merchandising
Websites
Skills Proficiencies
- Adobe services
- Social media marketing
- Art Studio
Timeline
Assistant Manager
Madewell
04.2025 - Current
Assistant Department Manager
Anthropologie
06.2024 - 04.2025
Dresser Volunteer
TESStylist
11.2023 - 12.2023
Sales Associates/ Visual Merchandising Manager
J Crew
05.2023 - 06.2024
Intern
Le Beau Melange
09.2022 - 12.2022
Training
Ganesh Imports
07.2022 - 08.2022
Head Cashier
Rowley Pizza Factory
01.2016 - 08.2022
Bachelors of Science - Fashion Merchandising
Lasell University