Erica Loving

Dynamic Customer Service Representative with a proven track record at Giggles Galore, adept in problem-solving and critical thinking. Excelled in managing high-stress situations, enhancing customer loyalty by 30% through empathetic complaint resolution. Skilled in Microsoft Office Suite and effective call management, demonstrating a strong blend of technical proficiency and exceptional communication skills. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.