Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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ERICA LOYA

Summary

Highly analytical and imaginative marketing professional with the ability to pinpoint audience needs and find creative solutions. Self-starter and team player who does well under pressure and can adapt to new situations quickly and effectively.

Overview

7
7
years of professional experience

Work History

Marketing Manager

EverHome Healthcare
08.2017 - 08.2020
  • Was responsible for the initial set-up, development, and management of paid digital marketing on GoogleAds with a monthly budget of $700 resulting in +$15k in monthly revenue
  • Increased organic SEO through link creation, online platforms and listings, website copy and blog posts. Web traffic increased by 150%
  • Presented monthly marketing reports to company directors using analytics (Google, etc.) and client data to demonstrate clear KPI, ROI and marketing trends. Maintained a 35% lead conversion rate.
  • Oversaw social media campaigns and advertising to increase brand awareness and trust on various social platforms.
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Utilized market trends and target audience statistics to effectively and appropriately market services..
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.

Marketing Manager

Eastside Christian School
08.2016 - 08.2017


  • Maintained all aspects of the ECS website (WordPress) and improved website visibility and brand awareness through development and implementation of SEO strategies.
  • Managed and increased leads via Google AdWords account.
  • Coordinated ECS advertisements with various companies (Parent Map, etc.) and found new advertisements and growth opportunities
  • Kept, analyzed, and reported relevant KPIs, market trends and audience preferences to the School Board and leadership team.
  • Designed, revised and maintained all promotional material, including marketing copy, images, videos, emails, and other collateral.
  • Developed relationships with local media (Bellevue Reporter, Q-13, etc.) and shared newsworthy information.
  • Created a marketing budget that allocated the approved resources into detailed categories and report expenditures.
  • Worked closely with the Director of Enrollment to coordinate outreach, brand recognition, and new student enrollment efforts in the community, including open houses, school events, individual promoters.
  • Researched developing trends to stay updated with new ideas and best marketing practices.

Marketing Consultant

Escape To Peace, Truce Spa
04.2015 - 08.2016
  • Wrote content, designed promotional material (including graphics for print and web), created e-mail campaigns and oversaw promotional videos
  • Edited proposals and wrote fundraising letters
  • Assisted in event planning, including networking and acting as face of company at Bellevue Collection Events, such as Fashion Week
  • Collaborated with WordPress developer to create a newly designed mobile responsive site
  • Created new social strategy and calendar for Fall 2016

Marketing Coordinator

Launch Consulting Group
08.2013 - 08.2014
  • Wrote content for website, marketing materials and sales collateral
  • Met with clients to understand their marketing needs and develop strategies to achieve their goals with marketing team
  • Worked with manager and business units to determine event, workshop and publication budget and manage expenses to that budget
  • Coordinated multi-media endeavors, including video production and photography, including a project for Microsoft's Veteran program.
  • Identified, developed and executed communications strategy for key media contacts and customer references.
  • Collaborated with cross-functional teams to establish successful execution of projects and campaigns.

Education

Bachelors - English Literature

University of Washington

Associates - Integrated Studies

Cascadia Community College

Skills

  • Graphic Design: InDesign, Adobe Illustrator, Adobe Photoshop, ProCreate
  • Software/Platforms: Salesforce, Microsoft Office Suite, WordPress, WIX, SquareSpace, HubSpot, HooteSuite, Calendly
  • Campaign Management
  • Google Ads
  • Social Media Strategy
  • SEO Optimization
  • KPI Tracking
  • Customer Retention Strategies
  • Customer Relationship Management
  • Market Analysis
  • Brand Development

Additional Information

Have taught classical ballet, modern, and jazz technique for 15 years.

Timeline

Marketing Manager

EverHome Healthcare
08.2017 - 08.2020

Marketing Manager

Eastside Christian School
08.2016 - 08.2017

Marketing Consultant

Escape To Peace, Truce Spa
04.2015 - 08.2016

Marketing Coordinator

Launch Consulting Group
08.2013 - 08.2014

Bachelors - English Literature

University of Washington

Associates - Integrated Studies

Cascadia Community College
ERICA LOYA