Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Erica L. Sanchegraw

Ballwin,MO

Summary

Experienced professional seeking a position in a reputable company to leverage skills and expertise in tackling challenging opportunities, enhancing work capabilities, and fostering personal growth. Committed to contributing to organizational success by utilizing abilities and continuously expanding knowledge base. Eager to embark on a rewarding journey of professional excellence and meaningful impact.

Overview

20
20
years of professional experience

Work History

Shipt Shopper

Shipt
11.2023 - Current
  • Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
  • Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
  • Improved communication with customers through consistent updates regarding their order status.
  • Adapted quickly to changing inventory levels at stores, finding suitable substitutes when necessary for timely deliveries.
  • Expanded store knowledge to efficiently locate items, saving time and ensuring accurate order fulfillment.
  • Utilized smartphone technology effectively to manage orders, communicate with customers, and navigate delivery routes efficiently.
  • Managed challenging situations calmly and professionally, resolving issues to maintain strong customer relations.
  • Enhanced customer satisfaction by efficiently fulfilling and delivering grocery orders on time.

Laundry Associate

Laundry Care
06.2022 - Current

Pick up clients laundry at there homes or businesses, bring it home wash check for stains and prewash accordingly, sort clothing, dry, or hang dry based laundry n clients notes and requests, neatly fold and prioritize by size, put in bags and return it back to the customer in a timely manner as requested in the app

Driver

Lyft And Uber
02.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Hand Assembly and Installation

Stroco Manufacturing Inc
01.2021 - 06.2021
  • Deburr parts making sure they are smooth free of nicks
  • Clip Nut
  • Plunking
  • Cleaning parts
  • Maintaining a safe workspace by complying with procedures, rules and regulations
  • Follow blueprint specifications
  • Contribute to team effort by accomplishing related results as needed
  • Log out jobs when completed and take to inspection

Amazon Distribution Center
11.2020 - 01.2021
  • Stow merchandise into yellow bins making sure to not overstuffed, block other items
  • Practice safe PPE regulations
  • Working in a timely and orderly fashion getting as much product in bins
  • Break down boxes as they were emptied out and put in correct Gaylord’s for recycling cardboard

School Bus Driver

School Bus Driver
01.2019 - 11.2020
  • Commercial Drivers License with passenger, air brakes, and school bus endorsements
  • Pick up students along established routes and drop off at school
  • Attentive to traffic and weather conditions while staying on schedule ensuring the safety of the passengers
  • Pre-trip inspections daily before pulling off bus lot
  • Transport students and faculty to special events
  • Build rapport with students and parents
  • Resolve emergency and non-emergency situations that occur on the way to and from school
  • Obey traffic laws
  • Maintain a clean and mechanically sound bus at all times

Household Manager

Household CEO
08.2017 - 01.2019
  • Housekeeping, building maintenance, laundry, cooking, first aid, driver
  • Communication
  • Mediation (Negotiating, Bargaining)
  • Analytical/Research skills
  • Manage multiple Priorities
  • Planning/Organizing (Planning meals, day outings, toy sorting)
  • Problem solving
  • Support gross and fine motor skills
  • Budgeted for allocated expenditures
  • Waste Management
  • Event Planner
  • Child Development

Housekeeping

Townesuite Place by Marriot
06.2017 - 08.2017
  • Hospitality
  • Dusting and polishing furniture and fixtures
  • Cleaning and sanitizing toilets, showers/bathtubs, countertops, and sinks
  • Maintaining a clean and sanitary kitchen area
  • Making beds and changing linens
  • Washing windows
  • Vacuuming and cleaning carpets and rugs

Mechanical and Hand Assembly Operator

VOLT- Contract worker at 3M
03.2016 - 02.2017
  • Assigned to Assembly department as a Mechanical and Hand Assembly Operator
  • Operate and certified on various machines in Assembly department to include:
  • Thru Board/ Saw
  • Compliant Pin
  • Surface Mount
  • Delta Ribbon
  • Bandolier bodies and covers
  • Mini Clip
  • Mini Socket Covers
  • Bevo Caps
  • Truman Header caps
  • Manual Covers
  • Verify that all completed product meets the plant quality policy and are completed on time
  • Perform set-up, change overs, adjust equipment, perform inspections on raw materials and package them according to department procedure
  • Stage materials and tools before starting a work order and 5s work area when work order is completed
  • Always follow policies and procedures when completing every work order and other job tasks
  • Always follows safety rules and precautions

Citi
04.2005 - 12.2015
  • Worked in the records management department
  • Responsible for courier runs between the two Citi mortgage buildings
  • Assisted UPS with their shipping and receiving by unloading over 150 confidential packages a day
  • Met every receiving deadline
  • Made client communications calls and assisted manager with locating missing documents from collateral mortgage loans
  • Copied and logged files, corrected PDF files for processing in Filenet using handheld scanning devices, and also processed boxes for storage and destruction
  • Participated in special projects for asset sales and paid note process
  • Accountable for the Mid First Project which consisted of pulling over 50 files per hour from various areas of the warehouse while staying within the standard turn around guidelines of 24 hours from the time an order is placed to the time it leaves the warehouse

Cashier and customer service

Home Depot
02.2005 - 04.2005
  • Assisting Manager with tasks and projects for new products
  • Responsible for putting up discount/sale signs and removing them at the appropriate times
  • Operated the register, handled cash, credit cards, and the check terminal

Education

Massage Therapy Certificate -

Missouri College
01.2003

High School Diploma -

Harcourt High School
01.2002

Skills

  • Skilled Customer Relations
  • Clear Oral Communication
  • Responsive To Change
  • Proficient in Microsoft Office
  • Supportive Team Participant
  • Goal Oriented
  • Self-Motivation
  • Positive Attitude
  • Problem Solving
  • Commitment to Continuous Learning
  • Optimistic
  • Self-Directed
  • Analyzing Data
  • Fork Lift
  • CDL

References

Work references available upon request.

Timeline

Shipt Shopper

Shipt
11.2023 - Current

Laundry Associate

Laundry Care
06.2022 - Current

Driver

Lyft And Uber
02.2022 - Current

Hand Assembly and Installation

Stroco Manufacturing Inc
01.2021 - 06.2021

Amazon Distribution Center
11.2020 - 01.2021

School Bus Driver

School Bus Driver
01.2019 - 11.2020

Household Manager

Household CEO
08.2017 - 01.2019

Housekeeping

Townesuite Place by Marriot
06.2017 - 08.2017

Mechanical and Hand Assembly Operator

VOLT- Contract worker at 3M
03.2016 - 02.2017

Citi
04.2005 - 12.2015

Cashier and customer service

Home Depot
02.2005 - 04.2005

Massage Therapy Certificate -

Missouri College

High School Diploma -

Harcourt High School
Erica L. Sanchegraw