Erica Marcial
Woodland Hills,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Consumables Team Leader
Target Corporation
Canoga Park, CA
07.2013 - 12.2021
- Supervise a team of 10-15 employees, answer questions and provide positive feedback.
- Delegate tasks to employees and ensure that they are completed in a timely manner.
- Maintaine long-term relationships with national and local vendors.
- Demonstrate high levels of service to guests at all times so that team members understand the importance of customer engagement and assistance.
- Answered customer questions and fielded complaints.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Certified Massage Therapist
Kilas Oasis Spa
Calabasas, CA
02.2012 - 02.2013
- Provided safe, effective and appropriate massage therapy techniques with professionalism and an enthusiastic attitude.
- Booked appointments, answered phones, greeted clients and handled payments.
- Sanitized and cleaned massage therapy and common rooms.
Certified Massage Therapist
Valley Chiropractic Care
Northridge, CA
10.2011 - 08.2012
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Spoke with clients regarding their health history, expectations and described services and procedures.
- Maintained clients’ treatment records.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Maintained an inventory of all products and made sure there was always a full stock of each product..
Education
Massage Therapy
Everest College
Reseda, CA2011
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El Camino Real Charter High School
Woodland Hills, CA2009
Skills
- Excellent communication skills
- Detail-oriented
- Motivated team player
- Goal-Driven
Timeline
Consumables Team Leader
Target Corporation
07.2013 - 12.2021
Certified Massage Therapist
Kilas Oasis Spa
02.2012 - 02.2013
Certified Massage Therapist
Valley Chiropractic Care
10.2011 - 08.2012
Massage Therapy
Everest College
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El Camino Real Charter High School
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