Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Mardis

Humble,TX

Summary

Licensed Vocational Nurse with expertise in clinical documentation and patient education at Kelsey-Sybold Clinic and at Health Help. Experienced clinical coordinator for Medicare and commercial insurance plans, ensuring regulatory compliance through effective decision-making. Recognized for strong communication skills and commitment to enhancing patient care via thorough assessment and care coordination. Noted for clinical judgment and ability to identify and address documentation gaps.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Licensed Vocational Nurse

Health Help
Houston, TX
02.2010 - 12.2023
  • Utilized scopes of practice and clinical guidelines for informed nursing decisions on pre-certifications.
  • Educated plan members on benefits, providers, and facilities to enhance understanding.
  • Analyzed service requests using clinical criteria to ensure adherence to policies.
  • Ensured compliance with utilization management procedures and healthcare regulations.
  • Maintained confidentiality of protected health information according to legal standards.
  • Evaluated patient treatment responses and documented findings in medical records.

Licensed Vocational Nurse

Kelsey-Sybold Clinic
Houston, Texas
06.1992 - 05.2010
  • Executed clinical nursing judgments for pre-certifications and prior approvals under medical director supervision.
  • Utilized scopes of practice, medical references, and clinical criteria guidelines to inform decisions.
  • Educated plan members on healthcare providers, facilities, plan benefits, and physicians.
  • Complied with utilization management policies and procedures to ensure regulatory alignment.

Education

LPN Certificate - LPN Nursing

James Martin School of Nursing
Philadelphia, PA
04-1992

Bachelor of Science - Nursing

West Chester University of Pennsylvania
West Chester, PA
05-1989

Associate of Applied Science - LVN To RN Transitional Program

Lone Star College
Houston, TX

Skills

  • Clinical documentation and reporting
  • Utilization management and care coordination
  • Patient education and health literacy
  • Regulatory compliance and HIPAA adherence
  • Data analysis and clinical abstraction
  • Effective communication skills
  • Triage and case management
  • Telehealth proficiency
  • Workflow coordination and time management
  • Clinical judgment and problem solving
  • Medical chart auditing and review
  • Accurate data entry
  • Microsoft Office Suite proficiency

Certification

  • State of Texas Compact License LVN
  • License to practice in Ohio state LVN

Timeline

Licensed Vocational Nurse

Health Help
02.2010 - 12.2023

Licensed Vocational Nurse

Kelsey-Sybold Clinic
06.1992 - 05.2010

LPN Certificate - LPN Nursing

James Martin School of Nursing

Bachelor of Science - Nursing

West Chester University of Pennsylvania

Associate of Applied Science - LVN To RN Transitional Program

Lone Star College