Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic
Erica Marquez

Erica Marquez

Dallas

Summary

Student affairs professional with over 7 years of progressive leadership experience in residential life, student engagement, and academic success initiatives. Expertise in designing and executing large-scale, culturally relevant programs that foster student belonging and inclusion. Proven success supervising professional and student staff, managing budgets, and collaborating with diverse campus stakeholders to advance institutional goals. Committed to creating inclusive residential experiences that support holistic student development.

Overview

7
7
years of professional experience

Work History

Student Success Coach

Dallas College
07.2024 - Current
  • Provide high-impact student support from enrollment to completion, focusing on academic advising, career exploration, and continuous progress monitoring for over 300 students .
  • Leverage technology platforms to improve communication, track engagement, and streamline student success services.
  • Collaborate across departments to advance initiatives supporting retention and degree completion.

Director, Student Support Services

Paul Quinn College
07.2022 - 02.2024
  • Directed a federally funded TRiO program supporting first-generation, low-income, transfer, and disabled students.
  • Designed and executed over 60 academic and cultural events annually, including graduate school trips, financial literacy workshops, and leadership development sessions.
  • Managed a $125K+ program budget, ensuring alignment with student needs and institutional priorities.
  • Established a Cultural Experience Committee, leading signature cultural programs such as Hispanic Heritage Month and Black History Month celebrations.
  • Supervised professional staff and student leaders, providing training on leadership skills, program development, and student engagement strategies.
  • Collaborated with Financial Aid and campus departments to deliver programming aligned with student success and retention.

Academic Coordinator/Coach, TRiO Student Support Services

Paul Quinn College
06.2021 - 07.2022
  • Provided holistic academic support to 130 students, offering personalized advising, tutoring referrals, and leadership development opportunities.
  • Supervised student peer mentors and facilitated outreach initiatives to promote student engagement.

Residence Life Coordinator

Texas Tech University
07.2020 - 05.2021
  • Supervised professional and student staff supporting residential communities of over 500 students.
  • Developed a comprehensive residential curriculum focused on DEI and social justice education.
  • Managed budgets, payroll, and 24-hour desk operations for residence hall facilities.
  • Supported crisis management and served in the on-call emergency response rotation.

College Success Manager

Boys & Girls Clubs of the Peninsula
08.2019 - 06.2020
  • Guided first-generation high school juniors through the college application process, delivering workshops on time management, financial aid, leadership, and academic writing.
  • Coordinated college tours and fostered community partnerships to broaden post-secondary access.

Community Director, Spartan Summer Institute

San Jose State University
04.2018 - 08.2018
  • Supervised residential life staff supporting 100 incoming first-year college students.
  • Planned diversity workshops and professional development initiatives for students transitioning to college.

Education

Master Of Arts - Higher Education & Student Affairs

University Of San Francisco
San Francisco, CA
05.2020

Bachelor of Science - Public Health, Kinesiology

San Jose State University
San Jose, CA
05.2018

Skills

  • Program Development
  • Event Planning & Execution
  • Student Success Coaching
  • Budget Management
  • Team Supervision
  • Residential Life Programming
  • Diversity, Equity & Inclusion
  • Campus Collaboration
  • Student Development Theory
  • Academic advising

Awards

  • Phenomenal Women of Texas Tech, 2021
  • National Residence Hall Honorary (NRHH) of the month, 2021

Languages

Spanish
Native or Bilingual

Timeline

Student Success Coach

Dallas College
07.2024 - Current

Director, Student Support Services

Paul Quinn College
07.2022 - 02.2024

Academic Coordinator/Coach, TRiO Student Support Services

Paul Quinn College
06.2021 - 07.2022

Residence Life Coordinator

Texas Tech University
07.2020 - 05.2021

College Success Manager

Boys & Girls Clubs of the Peninsula
08.2019 - 06.2020

Community Director, Spartan Summer Institute

San Jose State University
04.2018 - 08.2018

Master Of Arts - Higher Education & Student Affairs

University Of San Francisco

Bachelor of Science - Public Health, Kinesiology

San Jose State University

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