Hi, I’m
ERICA MARXEN
NORTH RIDGEVILLE,OH
Summary
Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
6
years of professional experience
1
Certification
Work History
Brunswick Kidds Pediatric Dentistry
Coronal Polisher
08.2022 - Current
Job overview
- Developed relationships with parents and children through positive communication and patient-centered care
- Performed oral health assessments and dental cleanings for pediatric patients, utilizing appropriate techniques and instruments
- Implemented preventive measures such as topical fluorides or sealants when indicated for each individual child's needs
- Instructed parents and caregivers on proper brushing techniques that are age-appropriate for their child's teeth.
Explorer Pediatric Dentistry
Pediatric Dental Assistant
08.2021 - 05.2022
Job overview
- Ability to handle fast-paced environment, working well with children and parents, answering any questions for the information of the patient
- Performed general four-handed dentistry in fillings, extractions, delivery of space maintainers
- Assist the dentist in the room during cleanings and operative appointments; taking notes, passing tools, taking x-rays, etc.
Chief Andrew Isaac Health Center
Dental Prior Authorization Specialist
02.2021 - 07.2021
Job overview
- Assisted in training new staff members on proper processes for obtaining authorizations from insurance companies
- Submitted and tracked Medicaid service authorizations for dental procedures
- Entered codes into Dentrix for our dentist
- Case manager for patients who needed to visit our specialists (e.g
- Prosthodontics, orthodontics, pediatrics, and oral surgeon).
Chief Andrew Isaac Health Center
Dental Assistant II - Specialized in Front Desk
10.2017 - 02.2021
Job overview
- Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within a high-volume environment
- Direct clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions
- Maintain a master calendar and scheduled new appointments based on provider availability.
Chief Andrew Isaac Health Center
Certified Dental Assistant I
08.2017 - 08.2019
Job overview
- Passed instruments, suctioned fluids, and mixed materials for impressions
- Obtained dental x-rays using traditional and digital methods
- Stocked and prepared exam and treatment rooms setting up required instruments, tools, and equipment
- Obtained patients' blood pressure, pulse, and temperature and recorded measurements in patients' charts
- Specialized in pediatrics and surgery which included going to the OR to assist full mouth rehabilitations.
Education
Western Governors UniversitySalt Lake City, UT
Bachelor of Science from Marketing
11.2024
GOOGLE DIGITAL MARKETING & E-COMMERCE MARKETING CERTIFICATE
EXPECTED GRADUATION DATE JANUARY 2024
UNIVERSITY OF ALASKA FAIRBANKSFAIRBANKS, AK
CERTIFIED DENTAL ASSISTANT IN DENTAL ASSISTING
Skills
Complex Problem-Solving
Personable Communication
Critical Thinking
Time Management
Attention to Details
Active Learner
Self Starter
Managing Multiple Tasks
Certification
- Google Digital Marketing & E-commerce Professional Certificate
- From Likes to Leads: Interact with Customers Online (Coursea)
- Attract and Engage Customers with Digital Marketing Certificate (Coursea)
- Foundations of Digital Marketing and E-commerce Certificate (Coursea)
- Ohio State Dental Board Radiographer Certificate
- Coronal Polishing Certificate
- DANB CDA Certification
- CPR & BLS Certification Updated in 2023
- Nitrous Oxide Sedation Monitoring Certificate
Timeline
Coronal Polisher
Brunswick Kidds Pediatric Dentistry
08.2022 - Current
Pediatric Dental Assistant
Explorer Pediatric Dentistry
08.2021 - 05.2022
Dental Prior Authorization Specialist
Chief Andrew Isaac Health Center
02.2021 - 07.2021
Dental Assistant II - Specialized in Front Desk
Chief Andrew Isaac Health Center
10.2017 - 02.2021
Certified Dental Assistant I
Chief Andrew Isaac Health Center
08.2017 - 08.2019
Western Governors University
Bachelor of Science from Marketing
GOOGLE DIGITAL MARKETING & E-COMMERCE MARKETING CERTIFICATE
EXPECTED GRADUATION DATE JANUARY 2024
UNIVERSITY OF ALASKA FAIRBANKS
CERTIFIED DENTAL ASSISTANT IN DENTAL ASSISTING
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