ERICA MASHBURN
FORT WORTH
Summary
PERSONAL QUALIFICATIONS Incredibly detailed oriented and excellent at managing multiple tasks in a fast-paced, demanding environment with positive outcome. Extensive experience in communicating with professionals of all levels. Outstanding computer abilities including, but not limited to, all Microsoft Office applications; internal company software, and client specific applications.
Overview
23
23
years of professional experience
1
1
Certification
Work History
ADMINISTRATIVE ASSISTANT SR
Lockheed Martin, Aeronautics
08.2022 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
LEAD ADMINISTRATIVE ASSISTANT
Texas Pulmonary & Critical Care Consultants P.A
08.2008 - Current
- Spearheaded a staff of over 10 physicians by coordinating schedules, assisting with data entry and filter and distribute classified information
- Purchased and procure office supplies and ensure the staff is fully equipped with the needs to manage their day to day roles
- Analyzed and led the receptionist team
- Implemented superior customer service to the patients via calls and emails and resolve any customer concerns
- Managed the day-to-day processes of being a lead by following Texas Pulmonary policies and procedures
DISABILITY COORDINATOR
Texas Bone & Joint
05.2004 - 07.2008
- Organized the financial accounts to ensure monthly invoices were accurate and on time
- Focused on ensuring that medical records were accurately funded
- Created a systematic and reliable computerized patient database for the company
- Supported all doctors and staff by handling their requests in a timely manner
ADMINISTRATIVE ASSISTANT
J. Michael Fite
12.2001 - 03.2004
- Addressed excellent customer service by answering patient inquires via multi-line telephone system
- Executed the scheduling and managing patient appointments via the internal system
- Managed and responsible for handling all daily deposits for physicians, averaging $20k per month
- Facilitated the doctor and staff with all administrative support
Education
Associate of Arts -
Tarrant County College
Fort Worth, TXBachelor of Arts - Business Administration And Management
Tarleton State University
Stephenville, TX08.2023
Skills
- Research and Analytical Skills
- Meticulous Attention to Detail
- Ability to operate in a fast paced environment
- Excellent communication skills
- Experienced in managing multiple tasks/projects
- Efficiently prioritize and manage assignments
- Skilled in Microsoft Office; Word, Excel, PowerPoint and Outlook
Certification
OSHA Safety (CEU)
HIPAA Privacy & Security (CEU)
Corporate Compliance (CEU)
Affiliations
HWNT - Hispanic Women's Network of Texas
Timeline
ADMINISTRATIVE ASSISTANT SR
Lockheed Martin, Aeronautics
08.2022 - Current
LEAD ADMINISTRATIVE ASSISTANT
Texas Pulmonary & Critical Care Consultants P.A
08.2008 - Current
DISABILITY COORDINATOR
Texas Bone & Joint
05.2004 - 07.2008
ADMINISTRATIVE ASSISTANT
J. Michael Fite
12.2001 - 03.2004
Associate of Arts -
Tarrant County College
Bachelor of Arts - Business Administration And Management
Tarleton State University
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