Erica Maxwell
Newton,KS
Summary
Experienced Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures.
Overview
19
19
years of professional experience
Work History
Office Manager
Team Employment, LLC.
03.2005 - Current
- Hired, managed, developed and trained staff as well as employees for clients, monitored work performances, conducted performance reviews and administered salaries for staff.
- Attended job fairs to recruit potential employees and prospect clients as well.
- Maintained computer and physical filing systems, troubleshoot computer and office machines.
- Oversaw office inventory activities by ordering, stocking, and shipment receiving.
- Optimized organizational systems for invoicing clients using QuickBooks as well as payment collections as needed.
- Carried out day-day-day duties accurately and efficiently.
- Oversaw employee's Worker's Compensation accidents, scheduled appointments and provided transportation to doctor's office if needed. Completed paperwork to initiate Worker's Compensation claims, follow through with follow-up appointments and make sure the process is going smoothly for employee and clients.
- Maintained primary relationship accountability for clients and co-workers, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Education
Associate of Applied Science - Office Technologies
Hutchinson Community College
Hutchinson, KS05.1999
Skills
- Customer Relations (25 years)
- Perform hiring process of employees and terminations
- A/R Collections
- Spreadsheet and Database Creation
- Microsoft Office Word, Excel, PowerPoint, Outlook
- Billing and Invoicing
- Prepare Contracts
- Compliance Requirements
- File System Maintenance
- Employee Timesheet Processing
- File and Data Retrieval Systems
- Office Administration
- Human Resources
- Training new hires
- Handling Complaints
- Documentation in data base
Timeline
Office Manager
Team Employment, LLC.
03.2005 - Current
Associate of Applied Science - Office Technologies
Hutchinson Community College
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