Erica Mcbride

• Operated assembly equipment to produce high-quality products efficiently.
• Assembled components according to specifications and quality standards.
• Conducted routine inspections to ensure product integrity and compliance.
• Collaborated with team members to optimize assembly line productivity.
• Maintained cleanliness and organization of work area to enhance safety practices.
• Trained new employees on assembly techniques and safety protocols.

Provided excellent customer service and personalized product recommendations.

Educated customers about proper care and maintenance practices.

• Assisted customers in selecting and purchasing fine jewelry, providing personalized recommendations based on preferences.
• Maintained in-depth knowledge of product features, ensuring accurate information delivery to clients.
• Processed sales transactions efficiently, utilizing point-of-sale systems for seamless customer experiences.
• Conducted inventory checks regularly, ensuring product availability and minimizing discrepancies.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Managed cash registers, ensuring proper cash handling and reconciliation at shift end.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained a clean and organized checkout area to enhance customer experience.
• Assisted in training new cashiers on operational procedures and customer service standards.
• Implemented strategies to reduce wait times during peak hours, improving overall efficiency.
• Collaborated with team members to streamline checkout processes and enhance workflow.
• Greeted customers entering store and responded promptly to customer needs.

• Conducted thorough inspections to ensure product quality and compliance with safety standards.
• Identified defects and implemented corrective actions to enhance overall product reliability.
• Collaborated with production teams to streamline inspection processes, reducing downtime.
• Trained and mentored junior inspectors on quality control procedures and best practices.
• Analyzed inspection data to identify trends and recommend improvements in manufacturing processes.
• Developed detailed reports on inspection findings, ensuring clear communication of quality issues.
• Maintained calibration of testing equipment to uphold measurement accuracy and consistency.

• Assisted in managing front-end operations, ensuring seamless customer service experiences.
• Collaborated with team members to optimize workflow and improve overall efficiency.
• Trained new staff on front-end processes and customer interaction techniques.
• Maintained up-to-date knowledge of product offerings to enhance customer engagement.
• Developed strategies for resolving customer inquiries and complaints effectively.
• Implemented best practices for cash handling and transaction accuracy.
• Led initiatives to streamline front-end processes, resulting in improved service delivery times.
• Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
• Assisted in maintaining accurate cash drawer balances and daily financial reports.
• Collaborated with team members to streamline checkout procedures and improve workflow.