Erica Mccall

Dynamic Customer Service Representative with extensive experience at Amazon, adept at resolving conflicts and enhancing customer loyalty through empathy and active listening. Proven ability to manage high-stress situations while delivering exceptional service, ensuring satisfaction and fostering strong customer relationships. Skilled in problem resolution and data entry, contributing to a positive service experience.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.