ERICA McCAMERON
Plano,TX
Summary
Accomplished Senior Account Executive with 12 years in Mailing & Shipping. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members. Results-oriented with experience creating and strengthening customer relationships and promoting company offerings. Strong active listening and persuasion skills. Strong communication and interpersonal skills for providing superior customer service. Adaptable, Coachable, and motivated by new challenges.
Overview
12
12
years of professional experience
Work History
Sr. Account Executive
Squareone Business Machines
01.2018 - Current
- B2B sales with both hardware and software (mail machines, document handling hardware and SaaS).
- Two-thirds of book was new business-BOB $470K.
- Achieved or exceeded company-defined sales quotas.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Contributed to team objectives in fast-paced environment.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Drove store revenue by offering customers accessories and upselling related purchases to complete selections.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met with new and existing customers to share product and service information, listen to needs and learn about business operations.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
- Negotiated prices, terms of sales and service agreements.
- Prepared documentation, finalized sales and maintained records.
- Quoted prices, credit terms and other bid specifications.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Kept detailed records of daily activities through online customer database (Salesforce & ZOHO).
- Maintained contact information database by keeping account details updated, clear and relevant.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Analyzed data to discover trends, informing market strategies and objectives.
- Researched emerging industry trends, applications, and concepts to enhance products and services.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Maintained current knowledge of evolving changes in marketplace.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Attended monthly sales meetings and quarterly sales trainings.
- Set appointments for 3D Printers, run seminars and events, marketed to vertical markets for these products.
- Also employed here from June 2014-June 2015
Sales Consultant
Hilliard Office Solutions
12.2016 - 01.2018
- 109% of quota – All net new B2B sales business selling Pitney Bowes & Konica Minolta Products
- Worth-BOB $380K
- B2B sales with both hardware and software (mail machines, document handling hardware and SaaS).
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
- Oversaw daily outbound calls to identify services that address primary needs.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Negotiated contracts with clients and developed relationships with key personnel.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Utilized CRM software (Sherpa) to manage customer accounts and track performance metrics.
Account Executive
ASI Business Solutions
07.2016 - 11.2016
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Met and exceeded service level goals to achieve standards and expectations.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
- Quoted prices, credit terms and other bid specifications.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Negotiated prices, terms of sales and service agreements.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Prepared forecasts to gain understanding of measures needed to grow business.
- Leveraged CRM (Sherpa) to collect, organize and manage sales data and customer information.
New Home Sales Manager
Wall Homes formerly Newmark Homes
06.2015 - 07.2016
- Sold 4.8 million starting in August 2005, sold 6.4 million in 2006, sold 9.76 million in 2007, and sold 1.7 million from January to March 2008
- Assisted customers from start of new home buying process to close; including but not limited to design gallery selections, pre-construction meeting, pre-sheetrock meetings, and closing
- Evaluated target markets and implemented marketing strategies
- Accomplishments: Consistent Multi-million-dollar producer
- Awarded Top Dollar Volume and Top Sales Volume multiple months.
Outside Sales Account Executive
Neopost USA
02.2012 - 06.2014
- B2B sales with both hardware and software (mail machines, document handling hardware and SaaS)
- Exceeded monthly sales targets and quotas consistently.
- BOB-$357K
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Quoted prices, credit terms and other bid specifications.
- Attended monthly sales meetings and quarterly sales trainings.
- Kept detailed records of daily activities through online customer database (Ace & Salesforce).
Education
Bachelor of Business Administration – Marketing Degree -
Tarleton State University
Stephenville, TX12.2004
Skills
- Consultative Sales
- Multitasking and Organization
- Customer Service
- Detail Oriented
- Territory Development
- Lead Generation
- Prospecting and Networking
- Opportunity Identification
- Appointment Setting
- Deadline Management
- Relationship Building
- Key Account Management
- Data Analysis
- Client Relationship Management
- Strategic Planning
- Forecast Preparation
- Pipeline Development
- Team Collaboration
- Product and Service Expertise
- Marketing Strategy Implementation
- Systems and Software Expertise
- Account Servicing
- Sales Quota Achievement
- Prospecting Skills
- Pitch Presentations
- Demonstrations and Presentations
- B2B Sales
- Customer Relationship Management
- Customer Relationship Development
- Sales Expertise
- Relationship Management
- Business Development and Planning
- Database Management
- Sales Reporting
- Product and Service Sales
- Strategic Selling
- Customer Satisfaction
- Cold Calling
- Deal Negotiations
- Solution Selling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Sr. Account Executive
Squareone Business Machines
01.2018 - Current
Sales Consultant
Hilliard Office Solutions
12.2016 - 01.2018
Account Executive
ASI Business Solutions
07.2016 - 11.2016
New Home Sales Manager
Wall Homes formerly Newmark Homes
06.2015 - 07.2016
Outside Sales Account Executive
Neopost USA
02.2012 - 06.2014
Bachelor of Business Administration – Marketing Degree -
Tarleton State University
Similar Profiles
MOHAMMED KAWAFMOHAMMED KAWAF
Division Manager (Furniture, Flooring & Ceiling) at Olayan Group - Arabian Business Machines Co. (ABM)Division Manager (Furniture, Flooring & Ceiling) at Olayan Group - Arabian Business Machines Co. (ABM)
Marzouq AlshaerMarzouq Alshaer
Computing Consultant / Design Engineers at Saudi Business MachinesComputing Consultant / Design Engineers at Saudi Business Machines
DESTINY LOVODESTINY LOVO
Level 1 Intern at International Business Machines, IBMLevel 1 Intern at International Business Machines, IBM
Andrew Cole-EmuzeAndrew Cole-Emuze
Network Manager at HanoverNetwork Manager at Hanover
Jake GrinnellJake Grinnell
Marketing Communications Specialist at Projectmates by Systemates Inc.Marketing Communications Specialist at Projectmates by Systemates Inc.