Erica McCray
Kansas City,MO
Summary
Seasoned Barbershop Manager with background in supervising, training and mentoring staff. Demonstrated success in customer loyalty and retention. Strong interpersonal skills with proficiency in fostering a positive shop environment and managing operations efficiently. Committed to ensuring clients' satisfaction through high-quality grooming services.
Overview
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Barbershop Manager
Midwestern Barbers
Fort Leavenworth , KS
09.2021 - 09.2026
- Supervised daily activities at the barbershop to ensure smooth operations.
- Scheduled appointments and coordinated staff to ensure timely service delivery.
- Handled customer inquiries and resolved conflicts to maintain high customer satisfaction.
- Oversaw financial transactions and managed cash flow to support barbershop operations.
Barber
Sheffield Barbers
Fort Leavenworth , KS
09.2016 - 09.2021
- Provided expert haircuts and grooming services to diverse clients.
- Maintained cleanliness and organization of workstations and equipment.
- Consulted with clients to determine desired styles and preferences.
- Developed strong relationships with clients, ensuring repeat business.
Education
Cosmetology - Cosmetology
Regency Beauty Institute
Saint Louis , MO 04.2007 - 02.2008
Skills
- Clipper techniques
- Cuts and fades
- Scheduling coordination
- Team leadership
- Attention to detail
- Customer service
Timeline
Barbershop Manager
Midwestern Barbers
09.2021 - 09.2026
Barber
Sheffield Barbers
09.2016 - 09.2021
Cosmetology - Cosmetology
Regency Beauty Institute
04.2007 - 02.2008