Erica McIntosh
Marshall,MI
Summary
Friendly and efficient creative professional with more than ten years of hands-on Customer Service related experience. Articulate, forward-thinking and resourceful in meeting unique needs. To seek and maintain full-time position in Human Resources that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
HR Generalist
Marshall Excelsior Company
09.2022 - 06.2024
- Experienced with Microsoft applications; Excel and Word.
- Experienced with ADP, BCBS, and Health Equity.
- Experienced with writing job postings and job descriptions for boards.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Maintain good relationships with staffing agencies.
- Created and administer new hire orientation.
- Administer employee benefits and presentations.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions.
- Plan and Organize Company functions.
- Processed new hires, transfers, and separations.
- Timekeeping and attendance tracking for employees
Owner
Belle Rose Photography
01.2008 - Current
- Track business finances and reconciled accounts.
- Use Adobe Photoshop to design and create.
- Assist customers with setting appointments, special order requests and arranging merchandise pick-up.
- Created engaging content for Facebook and Instagram.
- Produce images for print and digital projects.
- Digitally edit photos to enhance appearance.
General Assistant
Camoplast
01.2005 - 01.2008
- Accounts Receivable and Purchasing
- Tracked Orders and Scheduled Shipments as needed.
- Experienced with Microsoft applications; Excel and Word.
- Timekeeping and attendance tracking for all employees
- Maintain good relationships with staffing agencies.
- Create and administer new hire orientation.
- Administer employee benefits and presentations.
- Plan and Organize Company functions.
- Answered phone and directed incoming calls.
HR Assistant
Bronson Precision Products
01.2002 - 01.2005
- Accounts Receivable and Purchasing
- Maintain Production tracking Spreadsheets and Reports.
- Experienced with Microsoft applications; Excel and Word.
- Timekeeping and attendance tracking for 300 employees.
- Create and administer new hire orientation.
- Administer employee benefits and presentations.
- Plan and Organize Company functions.
- Answered phone and directed incoming calls.
Education
Associate of Applied Science - Accounting
Kellogg Community College
08.2004
High School Diploma -
Bronson Jr./Sr. High
Bronson, MI05.1997
Skills
- Cross-functional communication
- Staff management
- Customer Relationship Management
- Business Administration
- Contract Management
- Project Management
- Budget development
- Business Planning
- Media Management
Certification
- Dale Carnegie - 2023
- CPR Training - 2023
Timeline
HR Generalist
Marshall Excelsior Company
09.2022 - 06.2024
Owner
Belle Rose Photography
01.2008 - Current
General Assistant
Camoplast
01.2005 - 01.2008
HR Assistant
Bronson Precision Products
01.2002 - 01.2005
- Dale Carnegie - 2023
- CPR Training - 2023
Associate of Applied Science - Accounting
Kellogg Community College
High School Diploma -
Bronson Jr./Sr. High
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