Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Licensed Real Estate Broker
Keller Williams Preferred Realty
10.2018 - Current
Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
Conducted competitive market analysis to determine optimal pricing for properties.
Negotiated purchase contracts and lease agreements to establish maximum value for clients.
Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
Developed successful marketing strategies to promote properties and maximize exposure.
Cultivated strong relationships with agents, lenders and title companies.
General Manager
Rags Of Honor
01.2016 - 02.2018
Fielded customer inquiries, processed orders and generated invoices
Supervised a team of 10 employees while managing daily operations
Generated bi-weekly payroll for staff of 10 employees
Worked in conjunction with graphic designers to implement new designs weekly
Introduced new methods, practices, and systems to reduce turnaround time.
Implemented operational strategies and effectively built customer and employee loyalty.
Developed and maintained relationships with customers and suppliers through account development.
Formulated policies and procedures to streamline operations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Developed and implemented strategies to increase sales and profitability.
Interacted well with customers to build connections and nurture relationships.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Office Manager
Armand Lee & Company
06.2012 - 08.2016
Managed daily operations; created and implemented new company procedures.
Managed purchasing, sales, marketing and customer account operations efficiently.
Processed bi-weekly payroll and handled human resources for 20 employees.
Reconciled month end bank statements/sales tax.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Bachelor of Arts - Music Management
Columbia College Chicago
Chicago, IL
Skills
Detail oriented
Superior organizational skills
Collaborative
Resourceful
Operations Management
Timeline
Licensed Real Estate Broker
Keller Williams Preferred Realty
10.2018 - Current
General Manager
Rags Of Honor
01.2016 - 02.2018
Office Manager
Armand Lee & Company
06.2012 - 08.2016
Bachelor of Arts - Music Management
Columbia College Chicago
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