Erica Melillo
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my problem-solving and team leadership skills at Staffing Solutions to improve kitchen efficiency and service quality. My background in food safety and employee training, coupled with a knack for fostering positive dining experiences, positions me as a valuable asset to any team.
Qualified [Desired Position] with solid background in food service and customer interaction. Proven ability to maintain clean and organized workspaces, ensuring hygienic and efficient environment. Demonstrates effective teamwork and communication skills, consistently meeting needs of both staff and patrons.
Experienced food service professional prepared for role in busy cafeteria environment. Strong background in food preparation, customer service, and maintaining cleanliness. Known for collaborating effectively with team members and adapting to changing needs. Reliable and focused on achieving high standards in every task.
Food service professional with background in maintaining cleanliness and efficiency in service areas. Known for reliability and ability to adapt to fast-paced environment. Expertise in food preparation and safety protocols, coupled with collaborative approach to achieving team goals and ensuring customer satisfaction.
Experienced with maintaining cleanliness and organization in food service environments. Utilizes strong communication skills to collaborate effectively with team members and meet customer needs. Track record of ensuring food safety and hygiene standards are consistently upheld.
Dedicated School Cafeteria Worker bringing [Number] years of food and beverage experience. Expertise includes safe food handling, cleaning and sanitation procedures. Adaptable team player with strong communication skills.
Knowledgeable School Cafeteria Worker specializing in inventory receiving, sorting and storing. Expertise includes equipment operation and maintenance. Maintain cost controls through correct portioning and minimizing waste.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cafeteria Worker
Staffing Solutions
08.2024 - 01.2025
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Received and stored incoming supplies according to procedures.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
- Served food according to temperature, safety, and presentation guidelines.
- Tracked meal purchases and accepted payments at cash register.
- Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Responded to customer inquiries and feedback with professionalism, resolving any issues promptly to maintain positive dining experience.
- Operated cash registers accurately, ensuring correct billing and seamless checkout process for customers.
- Maintained high standards of hygiene and safety, conducting regular checks and adhering to health regulations.
- Improved kitchen efficiency by organizing food preparation areas and streamlining workflows.
Teacher
Morrison Heights Preschool
03.2024 - 07.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Cafeteria Manger
VWSD
08.2021 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Server
Scrooges
06.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Education
High School Diploma -
Warren Central High School
Vicksburg, MS05-2012
Skills
- Dishwashing
- Sanitation practices
- Cooking
- Problem-solving
- Cleaning and sanitation
- Kitchen support
- Compliance
- Cleaning and sanitizing
- Money handling
- Verbal and written communication
- Food safety
- Supply replenishment
- Food handling safety
- Food quality standards
- Food storage procedures
- Waste reduction
- Food presentation techniques
- Batch cooking
- Meal preparation expertise
- Proficient in [software]
- Ingredient preparation
- Safe food handling
- Reliability and punctuality
- Standardized recipes
- Portion management
- Food production
- Supply maintenance
- Cash handling
- Cafe inventory
- Receiving supplies
- Portion sizes
- Customer service
- Cash register operation
- Time management
- Guest service
- Team leadership
- Employee training
- Table bussing
- Supply restocking
- Food running
- Decision-making
- Menu memorization
- Timely food delivery
Certification
- Food Safety Manager Certification - National Registry of Food Safety Professionals or ServSafe.
- [State] Driver's License
Serv Safe
I received my ServSafe on 6/23/21 and doesn't expire till 6/23/2026.
Timeline
Cafeteria Worker
Staffing Solutions
08.2024 - 01.2025
Teacher
Morrison Heights Preschool
03.2024 - 07.2024
Server
Scrooges
06.2022 - 06.2023
Cafeteria Manger
VWSD
08.2021 - 08.2023
High School Diploma -
Warren Central High School
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