Erica Mendivil
San Antonio,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Senior HR Generalist
JW Marriott Hill Country Resort & Spa
11.2023 - Current
- Maintain integrity and confidentiality of human resource files and records.
- Manage and process all leaves of absences such as FMLA, Personal, Military, Parental Leave, & Brief Leaves.
- Manage ADA requests and facilitate interactive dialogue using effective communication to find helpful solutions.
- Manage Work Injury Claims working alongside the claims administrators and property managers to ensure compliance with transitional work restrictions.
- Represent HR for Safety Committee
- Assist with attendance disciplinary actions.
- Manage Wage Upload process to ensure pay increases are uploaded into mHUB and letters are sent to each associate receiving an increase.
- Assist with Associate Relation matters when translation is required
- Process employee terminations and job abandonment.
- Support Human Resources team in all areas as needed.
- Respond to associate inquiries regarding benefits and other HR topics.
- Assist employees register for benefits programs and 401k using mHUB
HR Coordinator
Hotel Contessa, HEI Hospitality
03.2023 - 11.2023
- Posted requisitions, screened and interviewed candidates
- Facilitated new hire paperwork and onboarding
- Coordinated and schedule new hire orientations
- Retrieved identity documentation to complete I-9 verification
- Conducted reference and background checks
- Assisted with employee disciplinary actions and performance improvement plans in collaboration with managers
- Maintained accurate employee records in ADP and in personnel files
- Responded to all verification of employments
- Responsible for processing any data changes into payroll ADP such as terminations, promotions, rehires, and liens and garnishments
- Served as first point of contact for employees, providing guidance and resolving inquiries related to HR policies, procedures, and programs
- Supported and effectively communicated employee benefits programs
- Assisted HR Director with payroll processing using Kronos
- Obtained TABC and Food Handler certifications from employees to maintain compliance
- Responded to unemployment claims and provide additional information through Equifax
- Tracked and administered training for each department
- Effectively communicated and responded to employees regarding HR inquiries
- Assisted HR Director and GM with expense reports
- Assisted HR Director with Town hall and employee related events
- Updated Human Resources bulletin boards and other job boards
- Coordinated volunteer opportunities for staff to participate in
- Assisted with administration of FMLA, Parental leave, and ADA
HR Coordinator
The Westin Riverwalk, HEI Hospitality
05.2022 - 03.2023
- Assisted with new hire paperwork, onboarding, benefits enrollment and compensation
- Retrieved identity documentation to complete I-9 verification
- Used ICIMS to post open requisitions, send offer letters, and close positions once filled
- Reviewed background checks and follow up with references provided
- Transferred applicants to ADP to manage employee profiles once hired
- Processed garnishments and respond to correspondence as necessary
- Responsible for processing data changes into payroll ADP such as terminations, promotions, rehires etc
- Documented any file any disciplinary actions given to HR by Managers
- Obtained TABC and Food Handler certifications from employees to maintain compliance
- Responded to unemployment claims and provide additional information when required
- Tracked and administer training for each department
- Effectively communicated and responded to associates and managers regarding HR inquiries
- Coordinated interview process and assists with screening applicants
- Assisted HR Director with expense reports
- Assisted HR team and General Manager with coordinating monthly town hall events
- Managed mail correspondence, invoices, faxes and packages
- Organized employee personnel files
- Provided verification of employment as requested
- Assisted with administration of FMLA, Parental leave, and ADA.
Office Manager
Austin Chiropractic Associates
02.2013 - 05.2022
- Supervised and trained administrative staff members in company policies, daily task execution and industry best practices
- Satisfied patient queries over phone and email to maintain positive patient-provider relationships
- Drove implementation of new EHR software to automate office operations, including scheduling, billing and electronic health records
- Managed accounts payable and accounts receivable
- Submitted claims for health insurance, Workers' Compensation, and Personal Injuries
- Managed credentialing contracts for providers
- Ensured practice was HIPAA compliant at all times
- Coordinated staff meetings and celebratory events
- Managed office inventory and placed new supply orders
- Sourced open positions and conducted interviews
- Coordinated new hire paperwork and I-9 verification
- Processed salary changes stemming from promotions, bonuses and pay adjustments for payroll
- Conducted annual performance reviews
- Created and modified job descriptions as needed
- Responded to unemployment claims
- Handled all employee relation issues
Education
Human Resources Training Certificate
University of Texas At Austin
Austin, TXSkills
- Recruiting
- ADA Compliance
- Employee Engagement
- Organizational Skills
- Emotional Intelligence
- Effective Communication Skills
- Employment Law Knowledge
- Detail Oriented
- Work Injury
Timeline
Senior HR Generalist
JW Marriott Hill Country Resort & Spa
11.2023 - Current
HR Coordinator
Hotel Contessa, HEI Hospitality
03.2023 - 11.2023
HR Coordinator
The Westin Riverwalk, HEI Hospitality
05.2022 - 03.2023
Office Manager
Austin Chiropractic Associates
02.2013 - 05.2022
Human Resources Training Certificate
University of Texas At Austin
Similar Profiles
Grace NicholsGrace Nichols
Bell Attendant at JW Marriott San Antonio Hill Country Resort & SpaBell Attendant at JW Marriott San Antonio Hill Country Resort & Spa
KRISTINA SOLIZKRISTINA SOLIZ
Lifestyle Customer Service at JW Marriott San Antonio Hill Country Resort & SpaLifestyle Customer Service at JW Marriott San Antonio Hill Country Resort & Spa
Colette McMillanColette McMillan
Certified Lifeguard at JW Marriott San Antonio Hill Country Resort & SpaCertified Lifeguard at JW Marriott San Antonio Hill Country Resort & Spa