Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Erica Miller

Dayton,OH

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Hospice Caregiver

Private Residence
07.2023 - Current
  • Oversaw implementation and ongoing assessment of patient care plan.
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Assisted patient with bathing, grooming, dressing, and oral hygiene care in private residence.
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Helped patient with self-feeding and assisted feeding, based on individual needs.

Elderly Caregiver

Private Residence
10.2022 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patient.
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patient move around personal and public spaces.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Observed health status of client to report changes and unusual occurrences to appropriate medical personnel.
  • Transported individual to events and activities, medical appointments, and shopping trips.
  • Cooked meals and assisted patient with eating tasks to support healthy nutrition.
  • Transported client to and from medical appointments with safety and efficiency.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Recorded patients' pulse, blood pressure and blood sugar levels to assess and document important health information.

Online Boutique Owner

Self Employed
03.2014 - 07.2023
  • Conducted retail arbitrage to build inventory for resale via online platforms.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Resolve customer disputes courteously to enhance customer satisfaction.
  • Created clear, precise and properly detailed product and service information on company website.
  • Monitored and evaluated sales performance to make informed decisions and improve results.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
  • Developed and executed marketing campaigns to increase online sales and customer engagement.
  • Utilized software to automate customer communication and order fulfillment.
  • Optimized product listings for search engines to increase visibility and drive traffic to listings.
  • Negotiated terms with suppliers to secure discounts and promotional opportunities.
  • Established relationships with suppliers to increase online product offerings.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
  • Managed financial tracking, inventory coordination and social media marketing.
  • Established and maintained e-commerce website to promote and sell products.
  • Created promotional campaigns to boost sales and drive customer loyalty.
  • Developed relationships with suppliers to facilitate timely delivery of products.
  • Negotiated with suppliers to secure best prices for products.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Monitored trends in online retail to identify new opportunities for growth.

In-Home Caregiver

Private Residence
03.2019 - 04.2023
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Provided transportation and appointments management.
  • Assisted disabled clients to support independence and well-being.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained entire family's schedule and organized events.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Homemaker

Self Employed
12.2008 - 10.2022
  • Addressed household needs with meal preparation, housekeeping and transportation.
  • Completed dusting, washing dishes, laundry, and vacuuming.
  • Maintained entire family's schedule and organized events.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Facilitated transportation to and from appointments for 6 individuals.
  • Inspected utilities and appliances to detect possible issues requiring repair.
  • Monitored digital security cameras for personal residential property.
  • Disinfected and mopped bathrooms to keep residence sanitary and clean.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Reviewed operating budgets periodically to analyze trends affecting budget needs.
  • Designed and implemented effective budgeting policies and procedures.

Preschool Teacher's Assistant

Sinclair Community College
05.2008 - 10.2008
  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Engaged and entertained children through recreational and educational activities.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Supervised children during in-classroom activities and on playground.
  • Enforced rules and instructions to maintain discipline.

Cashier

Cracker Barrel
10.2007 - 10.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Northmont High School
Clayton, OH

Sinclair Community College
Dayton, OH

University of Phoenix
Online

Skills

  • Time Management
  • Budgeting
  • Customer Relations
  • Organizational Skills
  • Written Communication
  • Online Research
  • Problem Solving
  • Detail Oriented

Volunteer

Classroom Volunteer 
Woodlawn Elementary School * August 2018 - May 2020

  • Assisted the students with learning centers
  • Read aloud to students
  • Class Parties
  • Field Trips

 



While serving as a Military Spouse from 2008-2020 I volunteered with different FRG units at numerous military installations. 


  • Provided moral and physical support to families and their spouses while deployed and on stateside missions
  • Ran multiple fundraisers
  • Provided family support during unfortunate casualty and injury situations.


Timeline

Hospice Caregiver

Private Residence
07.2023 - Current

Elderly Caregiver

Private Residence
10.2022 - Current

In-Home Caregiver

Private Residence
03.2019 - 04.2023

Online Boutique Owner

Self Employed
03.2014 - 07.2023

Homemaker

Self Employed
12.2008 - 10.2022

Preschool Teacher's Assistant

Sinclair Community College
05.2008 - 10.2008

Cashier

Cracker Barrel
10.2007 - 10.2008

Northmont High School

Sinclair Community College

University of Phoenix

Similar Profiles

CREATE PROFILE
Erica Miller