Erica Miller
Springfield,MO
Summary
Dynamic and results-oriented professional with extensive experience at Mercy Hospital Springfield and Walmart, excelling in critical thinking and customer service. Demonstrated ability to manage time effectively, achieving high satisfaction ratings through meticulous attention to detail and superior decision-making skills. Proven track record of enhancing team performance and meeting all operational deadlines with precision.
Overview
4
4
years of professional experience
Work History
Cardiovascular Surgical Technologist
Mercy Hospital Springfield
Springfield, MO
10.2023 - 07.2024
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Reported critical findings involving ECGs
Personal Shopper
Walmart
Springfield, MO
03.2020 - 10.2023
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Education
High School Diploma -
Willard High School
Willard, MO04.2022
Skills
- Critical Thinking Capacity
- Time Management Capabilities
- Customer Service
- Attention to Detail
- Decision-Making
- Customer Relations
- Heavy Lifting
Timeline
Cardiovascular Surgical Technologist
Mercy Hospital Springfield
10.2023 - 07.2024
Personal Shopper
Walmart
03.2020 - 10.2023
High School Diploma -
Willard High School