ERICA MIMS
Memphis,TN
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.
Overview
8
8
years of professional experience
Work History
Human Resources Assistant
Shelby County Government
02.2022 - Current
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Assisted in the development of HR policies and procedures, ensuring compliance with relevant laws and regulations.
- Supported payroll processing by verifying timesheets and maintaining accurate attendance records for hourly employees.
- Utilized HRIS systems effectively to maintain organized databases of pertinent employee information.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Human Resources Specialist
Hilton Hotels Corporation
02.2017 - 02.2022
- Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Improved overall employee satisfaction by assisting with benefits administration and addressing individual concerns promptly.
- Assisted in developing company-wide training programs to increase productivity and enhance workplace culture.
- Played an active role in diversity initiatives by participating in job fairs targeting underrepresented groups within the workforce.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
Warehouse Human Resources Intern
American Musical Supply
01.2016 - 02.2017
- Enhanced employee satisfaction by implementing effective onboarding processes for new hires.
- Assisted in reducing employee turnover rate through conducting exit interviews and providing feedback to management.
- Managed timekeeping processes, ensuring accurate and timely processing of payroll data for all warehouse staff members.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Answered phone and performed clerical duties to assist human resources department.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06.1998
Skills
- Employee Relations
- HR Policies
- Communication Management
- Benefits Administration
- Human Resources Administration
- Employee Onboarding
- Assessing Performance
- Recruitment
- Microsoft Office and DocuSign
- Talent Recruitment
- Team Player
- Monitoring
- New Hire Orientation
- Background Checks
Timeline
Human Resources Assistant
Shelby County Government
02.2022 - Current
Human Resources Specialist
Hilton Hotels Corporation
02.2017 - 02.2022
Warehouse Human Resources Intern
American Musical Supply
01.2016 - 02.2017
High School Diploma -
Penn Foster Career School
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