Summary
Overview
Work History
Education
Skills
Timeline
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Erica Minella

Arlington Heights,IL

Summary

Results-oriented Senior Account Executive with experience strengthening customer relationships and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges.

Overview

18
18
years of professional experience

Work History

Senior Account Executive

SMC
06.2022 - Current
  • Contact prospective dental groups and DSO’s to discuss website and digital marketing solutions to help enhance their web presence in order to grow their business.
  • Successfully closed a landmark sale, with over $165,000 in Monthly Recurring Revenue (MRR) generated.
  • Promote company offerings to diverse customers with targeted and disciplined approach.
  • Meet with new customers to share product and service information, listen to needs and learn about business operations.
  • Network at events and prospect for new customers with diverse strategies.

Senior Account Executive

SolvHeath
04.2021 - 06.2022
  • Led Solv's successful expansion into new healthcare verticals, driving significant growth and market penetration.
  • Demonstrated outstanding sales performance, consistently accounting for over 70% of total sales within a 10-member team on a month-over-month basis.
  • Collaborated cross-functionally to identify and establish product-market fit, ensuring optimal alignment with healthcare practices' needs and objectives.
  • Proactively engaged with prospective healthcare practices, initiating discussions on real-time online scheduling and paperwork solutions, thereby fostering business growth and enhancing staff efficiency and productivity.
  • Developed comprehensive training materials and streamlined processes to equip the sales team with essential knowledge and skills.
  • Spearheaded the end-to-end sales process, taking charge of prospecting, contracting, and seamless onboarding for clients.

Senior Corporate Account Executive

LocalMed & Dental Intelligence
09.2017 - 04.2021
  • #1 new business sales producer in the company all 3 years - 2018, 2019 and 2020.
  • Only Account Executive in the company to exceed 100% quota in 2020 (158%).
  • Secured a landmark contract with the 5th largest DSO in the country, encompassing over 300 locations, positioning the company for significant expansion.
  • Contacted prospective dental practices and DSO’s to discuss real-time online scheduling in order to grow their business and improve their staff efficiency and productivity (2017-2020).
  • Contacted prospective dental practices to discuss our software for tracking, analyzing, managing and growing their practice with actionable data (2020-2021).
  • Expertly negotiated contracts and diligently provided follow-up, ensuring smooth project execution and customer satisfaction.

Senior Web Presence Advisor

Officite
05.2012 - 09.2017
  • #1 new business sales producer within the company for four consecutive years: 2013, 2014, 2015, and 2016.
  • Conducted daily outreach to prospective dental and medical practices, initiating discussions on website and digital marketing solutions to enhance their online presence and drive business growth.
  • Managed a substantial client portfolio, ensuring client retention and successfully upselling additional services to drive revenue growth.
  • Skillfully negotiated contracts and provided diligent follow-up to ensure seamless project completion and client satisfaction.

Key Account Representative

General Binding
11.2005 - 03.2012
  • Demonstrated leadership as the team lead and mentor for the inside sales team, providing guidance and support to drive team success.
  • Recognized as Sales Person of the Year in 2011, achieving an exceptional sales performance of 119%.
  • Received the prestigious Generals Club Attainment award on four occasions, surpassing sales targets with impressive results of 104%, 103%, 107%, and 119%.
  • Consistently exceeded the quota of 1.3 million dollars in multiple years, showcasing exceptional sales performance and revenue generation.
  • Played a pivotal role in customer branding initiatives, contributing to the development and implementation of effective branding strategies.

Education

Arlington Academy – Cosmetology

Lake Zurich High School
Lake Zurich, IL

Skills

  • Proficient in G-Suite, Salesforce, HubSpot, Ring Central, Wingman, Outreach, Microsoft Office Business Suite and Slack
  • Sales Expertise
  • Goals and Performance
  • Customer Satisfaction
  • Deal Negotiations
  • Strategic Selling
  • Relationship Management
  • Digital Marketing
  • Sales Quota Achievement
  • B2B Sales
  • Sales Coaching
  • Cold Calling

Timeline

Senior Account Executive

SMC
06.2022 - Current

Senior Account Executive

SolvHeath
04.2021 - 06.2022

Senior Corporate Account Executive

LocalMed & Dental Intelligence
09.2017 - 04.2021

Senior Web Presence Advisor

Officite
05.2012 - 09.2017

Key Account Representative

General Binding
11.2005 - 03.2012

Arlington Academy – Cosmetology

Lake Zurich High School
Erica Minella