Erica Montgomery
Rome,PA
Summary
Dynamic professional with a proven track record in adaptive learning and instructional support, demonstrated at North West Ga Resa. Skilled in fostering social skills development and classroom organization, I excel in creating customized learning environments and enhancing student safety. My collaborative approach and effective parent communication have significantly contributed to student progress and classroom efficiency.
Qualified Teaching Assistant offers track record of success in helping students with special needs. Well-trained in academic, behavioral and personal needs of students with developmental delays and diagnoses such as autism spectrum disorder. Works with parents and teachers to implement personalized approaches for each student.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
SpEd Paraprofessional
North West Ga Resa
07.2024 - Current
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Reported on student progress, behavior, and social skills to parents.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Monitored student classroom and outdoors activities to promote student safety.
Front Office Receptionist
Apage Therpeutic Service
06.2024 - 07.2024
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained clean reception area to promote positive, professional environment for clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Minimized errors in medical paperwork by checking terminology and complying with insurance policies.
- Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff.
Campus Monitor
Ess
06.2023 - 07.2024
- Collaborated with administration and teachers to develop crisis plans.
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
- Conducted school security inspections.
- Performed conflict resolution between student body, parents, teachers, and administration.
- Provided security and safety to school staff and students.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Monitored CCTV cameras and alarm systems for security breaches.
Campus Monitor
Rome City School District
11.2022 - 06.2023
- Collaborated with administration and teachers to develop crisis plans.
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
- Conducted school security inspections.
- Provided security and safety to school staff and students.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Bus Monitor
Rome CItySchools
09.2022 - 11.2022
- Responded to medical crises and behavioral problems to maintain safe travel.
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Secured special seats and restraint devices used by students.
- Detailed factors such as weather, incidents, and aid rendered in daily reports to management.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Kept student personal and medical information in strictest confidence.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Distributed completed school bus routes to bus contractors and appropriate schools.
Patient Access Representative
Atrium Healthcare
04.2019 - 07.2020
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Resolved customer complaints using established follow-up procedures.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Facilitated communication between patients and various departments and staff.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Delivered support to medical staff in completion of patient paperwork.
Education
No Degree - Customer Servie
Coosa VAlley Technical
1 Maurice Culberson Rd07-2007
High School Diploma -
Rome HIgh School
1020 Veterans Memorial HWy05-2006
Skills
- Social skills development
- Teaching strategies
- Classroom organization
- Life skills training
- Adaptive learning
- Progress monitoring
- Instructional support
- Parent communication
Timeline
SpEd Paraprofessional
North West Ga Resa
07.2024 - Current
Front Office Receptionist
Apage Therpeutic Service
06.2024 - 07.2024
Campus Monitor
Ess
06.2023 - 07.2024
Campus Monitor
Rome City School District
11.2022 - 06.2023
Bus Monitor
Rome CItySchools
09.2022 - 11.2022
Patient Access Representative
Atrium Healthcare
04.2019 - 07.2020
No Degree - Customer Servie
Coosa VAlley Technical
High School Diploma -
Rome HIgh School
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