Erica Montroy-Madej
Litchfield
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Incare Pulmonary and Sleep
02.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Compiled DME information for CPAP, oxygen, and nebulizer supplies and orders.
Bartender Shift Manager
Greens Grill And Pub
11.2021 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
Medical Administrative Assistant Trade Instructor
NH Job Corps
05.2022 - 03.2023
- Taught students how to organize paperwork such as charts and reports for office and patient needs.
- Taught students how to answer incoming calls, route messages and resolve patient inquiries within target timeframes.
- Taught students how to maintain and update patient records for accurate, current medical histories.
- Taught students how to support office staff and operational requirements with administrative tasks.
- Prepared students to take the NHA CMAA exam
Certified Medical Assistant
Parkland Pulmonary And Sleep
03.2021 - 05.2022
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
Bar Tender
T-bones Great American Eatery
04.2007 - 09.2020
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Education
Certificate of Course Completion - Medical Assisting
Career Step
Online11.2020
High School Diploma -
Ogdensburg Free Academy
Ogdensburg, NY06.2004
Skills
- BLS Certified
- Medical Report Preparation
- Data Entry Software
- Cleaning and Sterilizing
Certification
- Emergency Medical Responder with Basic Life Support and Emergency Oxygen, American Red Cross - 11/15/2020
- Bloodborne Pathogens Training, American Red Cross- 11/15/2020
- Certified Clinical Medical Assistant, NHA
Timeline
Medical Assistant
Incare Pulmonary and Sleep
02.2024 - Current
Medical Administrative Assistant Trade Instructor
NH Job Corps
05.2022 - 03.2023
Bartender Shift Manager
Greens Grill And Pub
11.2021 - Current
Certified Medical Assistant
Parkland Pulmonary And Sleep
03.2021 - 05.2022
Bar Tender
T-bones Great American Eatery
04.2007 - 09.2020
Certificate of Course Completion - Medical Assisting
Career Step
High School Diploma -
Ogdensburg Free Academy
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