Erica Neves
Stockton,CA
Summary
Results-oriented and detail-driven professional seeking a challenging role as an appraiser. Possessing a solid background in the accounting field and building materials industry, I bring a comprehensive understanding of valuation methodologies and a keen eye for assessing market trends. Proven ability to conduct thorough research, assess property conditions, and communicate findings effectively. Eager to leverage a strong commitment to accuracy and a passion for real estate in a dynamic appraiser position.
Overview
19
19
years of professional experience
Work History
Property Technician
San Joaquin County Recorder Assessor Department
08.2023 - Current
- Inspects residential properties to identify and update property characteristics; measures property, buildings, and other structures; calculates areas of land and improvements.
- Prepares accurate physical descriptions of land and improvements; prepares sketches and drawings; notes construction characteristics, features, number and types of rooms and other relevant information; takes pictures and verifies that work is consistent with permits.
- Reviews permits for new construction or demolition projects; monitors project progress and status.
- Reads and interprets maps, deeds, title property descriptions, tax statements, appraisal history files, and other related documents; processes property divisions, splits and transfers; researches ownership changes; creates new property files.
- Performs mathematical calculations and uses valuation tables to assign costs of construction and property improvements.
- Records and summarizes information for use by Appraisers; compiles survey results; maintains records; prepares reports.
Marketing and Sales Manager
GBM Manufactuing Inc
02.2019 - 08.2023
- Developed and implemented marketing strategies utilizing housing market trends and target audience statistics to effectively and appropriately market tile and flooring online and through distributor networks.
- Conducted market research of building materials for homes and accessory dwelling units to identify new opportunities and target markets.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Coordinated with design and media teams to develop high-quality creative assets such as marketing copies, images, videos, emails, and other collateral.
- Optimized email campaigns to increase open and click-through rates.
- Executed search engine marketing and advertising campaigns to generate demand and sales leads.
- Carefully monitored housing market trends to ascertain the best pricing for company's products.
- Adjusted prices via pre-set schedules, supply management department costs and other factors on regular basis.
- Monitored competitors' pricing activities to make effective decisions that would improve company revenue.
- Identified key areas that could be enhanced and implemented successful process improvements.
- Engaged with customers such as general contractors, design-build firms, and homeowners to effectively build rapport and lasting relationships by delivering consulting services and goods.
- Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
- Generated leads for sales and rental properties of company’s real estate
- Communicated with clients to understand property needs and preferences and coordinated appointments to show marketed properties.
- Inspected properties for listing accuracy and updated posts to maintain marketing integrity.
Bookkeeper
GBM Manufacturing Inc
02.2019 - 08.2023
- Streamlined bookkeeping and daily reporting procedures to increase efficiency and productivity by assisting with EDI Integration.
- Implemented new accounting processes to decrease spending and work flow downtime using excel spreadsheets.
- Identified accounting errors when cross-referencing documents and database information
- Matched purchase orders with invoices and recorded necessary information
- Managed accounts receivable collections for all company accounts
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
- Reviewed business operations and obligations to help organization function at acceptable level.
Child Care Provider
Self Employed
11.2016 - 12.2018
- Liaised with parents and guardians to discuss plans for daily activities promoting positive developments and individual child progress.
- Worked with children to develop good cognitive, physical and language skills.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Introduced children to educational games and activities to boost learning.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Provided emotional support and guidance to children during difficult times.
Waitress
Chilis
11.2013 - 10.2016
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction by clarifying questions about orders and specialty items. Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation as well as correctly update customers on unavailable dishes and wait times.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Office Assistant
Exclusive Detailers
04.2011 - 03.2013
- Delivered clerical support by handling range of routine and special requirements.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted with budgeting and financial management to keep office operating within budget.
- Compiled and analyzed data to produce sales and project performance reports
- Monitored and tracked budgets and expenses
EMT-Basic
Pro Transport-1
11.2008 - 04.2011
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient vital signs and status to determine care needs
- Evaluated patient histories to assess and prioritize levels of care
- Performed medical assessments and documented vitals and treatment.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Provided education to familiarize patients with medical treatments and self-care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Utilized ambulances to transport patients to and from medical facilities and residences..
- Maintained up-to-date knowledge of protocols, procedures and medical advances
Shift Manager
Taco Bell
05.2005 - 11.2008
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Excelled in every store position and regularly backed up front-line staff.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Correctly calculated inventory and ordered appropriate supplies.
- Reconciled cash and credit card transactions with end of shift reports to maintain accurate records and made bank deposits.
Education
Associate of Science - Accounting
San Joaquin Delta College
Stockton, United States12.2018
Skills
- Account Reconciliation Specialist
- Bookkeeping
- Collecting Documentation
- Customer Relations
- Data Analytics
- Estimation Skills
- Marketing Analytics
- Marketing Campaigns
- Market Data Collection
- Mathematical Calculations
- Property Inspection
- Records Maintenance
- Research Abilities
Websites
Timeline
Property Technician
San Joaquin County Recorder Assessor Department
08.2023 - Current
Marketing and Sales Manager
GBM Manufactuing Inc
02.2019 - 08.2023
Bookkeeper
GBM Manufacturing Inc
02.2019 - 08.2023
Child Care Provider
Self Employed
11.2016 - 12.2018
Waitress
Chilis
11.2013 - 10.2016
Office Assistant
Exclusive Detailers
04.2011 - 03.2013
EMT-Basic
Pro Transport-1
11.2008 - 04.2011
Shift Manager
Taco Bell
05.2005 - 11.2008
Associate of Science - Accounting
San Joaquin Delta College
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