Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Erica Nevin

Middle Village,NY

Summary

Medical Coordinator currently pursuing a bachelor's degree in Health Services Administration. A valued team player with experience building patient relationships. Remains calm and focused even under pressure. Looking to bring further success to the company through a well-developed skill set and a proactive demeanor.

Overview

4
4
years of professional experience

Work History

MRI/Radiology Coordinator

NY IMAGING
07.2023 - Current
  • Organized paperwork such as charts and reports for office and patient needs
  • Completed clerical duties and tasks for clinic administration
  • Always adhered to strict HIPAA guidelines to protect patient privacy
  • Scheduled, rescheduled, and handled cancelled appointments for patients
  • Used computer programs and registration systems to schedule patients for routine and radiology procedures.
  • Improved patient satisfaction by streamlining appointment scheduling and follow-up processes.
  • Ensured accurate documentation, maintaining organized records for all radiology procedures and results.
  • Collaborated with physicians to develop optimal imaging protocols for specific patient conditions.
  • Facilitated seamless communication between radiology staff and other medical professionals, improving interdisciplinary teamwork.
  • Responsible for scheduling an maintaining a sedation schedule for anesthesia days.

Receptionist/ MRI Coordinator

Midde Village Radiology
05.2021 - 07.2023
  • Organized paperwork such as charts and reports for office and patient needs
  • Completed clerical duties and tasks for clinic administration
  • Always adhered to strict HIPAA guidelines to protect patient privacy
  • Scheduled, rescheduled, and handled cancelled appointments for patients
  • Used computer programs and registration systems to schedule patients for routine and radiology procedures
  • No Faults, Workers Compensation, Liens
  • Obtained payments from patients and scanned identification and insurance cards
  • Promptly answered multi-line phone system and greeted callers enthusiastically.

Medical Receptionist

Metropolitan Podiatry
05.2022 - 09.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Kept reception area clean and neat to give visitors positive first impression
  • Confirmed appointments, communicated with clients and updated client records
  • Answered central telephone system and directed calls accordingly
  • Provided clerical support to company employees by copying, faxing and filing documents
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Coordinated patient scheduling, check-in, check-out and payments for billing
  • Checked patient insurance, demographic and health history to keep information current
  • Insurance eligibility and authorization.

Receptionist

Maryum Broukhim
05.2020 - 08.2020
  • Organized paperwork such as charts and reports for office and patient needs
  • Completed clerical duties and tasks for clinic administration
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy
  • Scheduled, rescheduled, and handled cancelled appointments for patients
  • Used computer programs and registration systems to schedule patients for routine and complex procedures
  • Obtained payments from patients and scanned identification and insurance cards
  • Promptly answered multi-line phone system and greeted callers enthusiastically.

Education

Bachelor of Science - Health Administration

SCHOOL OF PROFESSIONAL STUDIES
New York, NY
03.2025

Associates of Science - Health Science

Queensborough Community College
Bayside, NY
05.2020

Skills

  • Computer skills
  • Microsoft Office
  • Insurance verification
  • Medical terminology
  • Medical office experience
  • Medical receptionist
  • Medical scheduling
  • EMR systems
  • Front desk
  • Leadership
  • Customer service (5 years)
  • Medical Records
  • Medical Billing
  • HIPAA
  • Workflow Optimization
  • Protocol development

Personal Information

  • Willing To Relocate: Anywhere
  • Title: Medical Administration

Timeline

MRI/Radiology Coordinator

NY IMAGING
07.2023 - Current

Medical Receptionist

Metropolitan Podiatry
05.2022 - 09.2022

Receptionist/ MRI Coordinator

Midde Village Radiology
05.2021 - 07.2023

Receptionist

Maryum Broukhim
05.2020 - 08.2020

Bachelor of Science - Health Administration

SCHOOL OF PROFESSIONAL STUDIES

Associates of Science - Health Science

Queensborough Community College
Erica Nevin