Erica Omar M.P.A. PP
Bellerose,NY
Summary
Experienced professional specializing in government relations, community affairs, public policy, and public health, with extensive knowledge of legislation and social services. Proven leadership in team management, strategic outreach, and operations. Expertise in program analysis, budgeting, and system improvements to enhance service delivery. Adept at implementing initiatives to optimize programs and improve community impact.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Advisor of Operations
Northwell Health Corporate Administration
02.2022 - Current
- Advise on engaging and fostering dialogue with interested community boards, elected officials, community advisory boards, and community groups to build and enhance community partnerships with Northwell Health
- Assist in the identification and development of new business initiatives and opportunities consistent with the mission and strategic direction of the Health System
- Counseled on the structure of communication with external and internal constituencies to establish complementary and consistent relationships with organizational goals and strategic needs
- Directed on the developing and implementing the strategic approach to build targeted partnerships for improving Health and other community indicators within the Health Systems service area
- Consulted on financial and administrative oversight and problem resolution guidance
- Responsible for providing strategic advice and guidance to inform system-level strategies and planning, organizing, and implementing activities for Northwell's corporate administration
- Monitors and evaluates the impact of industry trends on the department's current activities and future endeavors
- Collaborate with all external and internal constituencies to establish strong relationships that are complimentary and consistent with organizational goals and strategic needs
- Cultivate and develop partnership initiatives and serve as the official liaison to communities the Health System serves
- Represents the Health System at community forums, activities, and events related to Social Determent of Health and Maternal Health
- Maintains knowledge of compliance with federal, state, and local rules, regulations, and tax laws
- Remains well-informed on federal regulations, congressional actions and deliberations, and state and local activities
- Upholds ongoing relationships with local community boards, elected officials, community advisory councils, government agencies, community based and Faith based organizations to enhance community relationships
- Advises on assessing services and developing new programs and research projects to ensure future organizational growth and prosperity.
Inter-governmental Affairs Director
N.Y.C. Department of Health
02.2017 - 03.2022
- Serve as a liaison to the Mayor's office and other Elected officials by representing the Department's position on public health issues
- Coordinated and facilitated meetings with legal staff to develop polices and regulatory documents
- Develop, tracked and analyze legislation and coordinate the Department's response in Environmental Health Disease Control, Mental Health, Finance, Fiscal Budgeting, and other areas as needed
- Represent DOHMH at various community-based meetings such as District service cabinet meetings, Mayoral town hall, public hearings, and health and social service community events
- Develop and oversee financial management of program budgets, capital and staffing salary for the bureau
- Established program operating goals, metrics, short -term and long-term strategic plans
- Prepared reports detailing findings of program studies, metrics, and implementation strategies.
Borough Director
N.Y. C. Department of Social Services
01.2015 - 11.2017
- Directly managed staff operations to create and execute strategic outreach plans and partnerships throughout the five boroughs
- Serve as the liaison for the Agency by communicating and coordinating with all elected officials, Community based organizations, and other government agencies
- Represent the Agency at various Community Based and public meetings
- Formed strategic partnerships and connections with partners to drive program development
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals
- Established departmental performance goals and provided feedback for underperforming areas
- Leveraged marketplace trends to create innovative solutions and refine business and Engagement strategies.
Strategic Planning and Partnership Supervisor
N.Y.C Department of Social Services
01.2015 - 07.2015
- Assist in the managing of outreach staff throughout the 5 Boroughs for frontline operations
- Developed new outreach operation strategies
- Develop and disseminate daily and weekly analytical reports to senior management, including data accuracy reports to ensure staff performance improvement and maintenance of program accountability
- Assisted with internal financial planning, analysis, and budgeting.
Counselor
Fegs Wecare
03.2014 - 01.2015
- Implemented and developed core counseling programs to meet each individual's specific and varying needs
- Identify and engage potential clients, leading to direct case management services by providing them with intervention service options
- Followed up with the client's employment transition and informed the client of any retention strategies and transitional benefits
- Developed and expanded referral system of service providers to assist clients in attaining services.
Education
M.P.A PP: Public Administration and Public Policy, Operation Management -
John Jay College
New York, NY01.2020
B.A.: Psychology, and Youth Studies -
Brooklyn College
Brooklyn, NY01.2016
Skills
- Operations Management
- Financial Management
- Strategic Planning
- Staff Management
- Proposal and Report writing
- Research and trend Analysis
- Analytical and Critical Thinking
- Program Management
- Microsoft Office Proficiency
Certification
- McKinsey Connected Leader Academy: Leadership Essentials Program 2024
- CME Collaborative Institutional Training Initiative: Northwell Health Human Subjects Research 2024
- CME Collaborative Institutional Training Initiative: Good Clinical Practice Course (Sponsor-investigator Responsibilities) 2024
- CME Collaborative Institutional Training Initiative: Responsible Conduct Research 2024
- CME Collaborative Institutional Training Initiative: Conflict of Interest 2024
- Department of Health and Mental Hygiene: Mental Health First Aide Trainer 2019-2022
- ,Department of Health and Mental Hygiene- Health Equity and Health Literacy Trainer 2018-2022
- Department of Mental Health and Hygiene Spanish Interpreter 2017-2022
- Department of Social Services Spanish Interpreter 2015-2017
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Advisor of Operations
Northwell Health Corporate Administration
02.2022 - Current
Inter-governmental Affairs Director
N.Y.C. Department of Health
02.2017 - 03.2022
Borough Director
N.Y. C. Department of Social Services
01.2015 - 11.2017
Strategic Planning and Partnership Supervisor
N.Y.C Department of Social Services
01.2015 - 07.2015
Counselor
Fegs Wecare
03.2014 - 01.2015
M.P.A PP: Public Administration and Public Policy, Operation Management -
John Jay College
B.A.: Psychology, and Youth Studies -
Brooklyn College
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