Microsoft office suites
Erica Osborne
Management
Dayton,OH
A positive attitude gives you power over circumstances instead of your circumstances having power over you
Joyce Meyer
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
Construction Worker
Self Employed
Dayton , OH
03.2020 - Current
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment.
- Assisted with successful, time-sensitive renovations of residental structures.
- Provided first class customer service to meet all deadlines with guaranteed satisfaction.
- Provided accurate measurements and estimates for all projects.
General Manager
Taco Bell
Dayton , OH
03.2008 - 01.2020
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Improved productivity while reducing staffing and operational costs by 7%.
Education
Bachelor Of Business - Economics
09.2000 - 06.2010
- Graduated with 3.7 GPA
Skills
Efficient multi-tasker
Accomplishments
- Increased sales by at least 6% while reducing food costs by 3%, leading to a significant net profit in the last two years.
- Reduced employee turnover 26% by creating and implementing a no-cost incentive program.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Slack
Google Drive and G Suite
Timeline
Construction Worker - Self Employed
03.2020 - Current
General Manager - Taco Bell
03.2008 - 01.2020
DeVry University - Bachelor Of Business, Economics
09.2000 - 06.2010
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