Hi, I’m
Erica Eggleson
Customer Service
Stanwood,United States
"Live Long and Prosper."
Spock
Summary
I am a results-oriented professional with over a decade of experience in customer-facing roles, and a strong background in educational environments. I am eager to bring my skills and enthusiasm to the team. I demonstrate strong communication and organizational skills, and am adept at engaging with diverse teams to optimize stock organization and customer engagement. I am committed to continuous learning and upholding brand values while fostering a supportive and adaptable work environment.
Overview
12
years of professional experience
1
Certification
Work History
Tory BurchTulalip, WA
Sales Associate
06.2025 - 08.2025
Job overview
- Assisted customers with product selection and inquiries.
- Maintained store appearance through organization and merchandising.
- Collaborated with team members to improve sales strategies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Boot BarnMarysville, WA
Retail Sales Associate
04.2025 - 06.2025
Job overview
- Engage customers to boost satisfaction and repeat visits, enhancing store loyalty.
- Organize merchandise efficiently, improving store presentation and accessibility.
- Support checkout process, promoting store programs to increase membership.
Michael KorsTulalip, WA
Sales Support Associate
02.2025 - 04.2025
Job overview
- Facilitate retail sales support operations, oversee customer inquiries, and collaborate with sales teams to enhance product availability and merchandising strategies.
Sound Care AgencyBellevue, WA
Backup Care Provider
05.2022 - 10.2024
Job overview
- Ensure child safety and learning during evening care for ages 1-12.
- Develop engaging activities for child development, including art and sensory play.
- Prepare nutritious meals, assist with bedtime, and encourage independence.
- Organize outdoor activities like park visits and berry picking for experiential learning.
Hattangady/Khot FamilySeattle, WA
Nanny/Family Assistant
05.2023 - 07.2023
Job overview
- Managed daily routines for child development, ensuring safety and nurturing growth.
- Prepared nutritious meals and maintained hygiene standards, fostering a healthy environment.
- Assisted with household chores, enhancing family efficiency and comfort.
- Implemented structured nap schedules, promoting consistent rest and well-being.
- Created a supportive atmosphere, contributing to measurable improvements in child behavior.
Cooperative Children's CenterSeattle, WA
Lead Toddler Teacher
12.2017 - 02.2023
Job overview
- Fostered independence in low-ratio classroom through play-based learning methodologies.
- Developed age-appropriate lesson plans to support developmental milestones.
- Maintained detailed records of child progress to facilitate tailored growth strategies.
- Guided assistant teachers to ensure adherence to consistent educational standards.
- Built strong family relationships to enhance classroom community engagement.
Bright Star Kids (Montessori Schools of Snohomish County)Everett, WA
Assistant Teacher
06.2013 - 12.2017
Job overview
- Collaborated in creating nurturing, stimulating learning spaces, contributing to academic success.
- Implemented individualized learning strategies for K-5 students, adapting Montessori principles to diverse learning styles and developmental needs.
- Documented student progress and behavioral observations, providing comprehensive daily reports to enhance parent communication and student development.
- Partnered with lead teacher to create engaging educational materials and maintain an organized, stimulating classroom environment.
Education
Western Washington UniversityBellingham, WA
Post Baccalaureate from Elementary Education
06.2011
University Overview
- Received the Centerfor Education, Equity, & Diversity (CEED) for fostering Diversity Goals, 2009.
- K-8 Elementary Education Certification
- GPA: 3.61
University of WashingtonSeattle, WA
Bachelor of Arts from English Language And Literature
06.2008
University Overview
- Graduated with 3.1 GPA
- Dean's List Honoree
Skills
- Sales strategy execution
- Customer relationship management
- Upselling strategies
- Record keeping
- Fitting room maintenance
- Product knowledge
- Discount application
- POS system operations
- Cash handling
- Team collaboration
- Organized
- Dependable
- Patient, calm demeanor
Certification
- Certificate Number: 481836E
- Issued: July 27, 2011
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
Tory Burch
06.2025 - 08.2025
Retail Sales Associate
Boot Barn
04.2025 - 06.2025
Sales Support Associate
Michael Kors
02.2025 - 04.2025
Nanny/Family Assistant
Hattangady/Khot Family
05.2023 - 07.2023
Backup Care Provider
Sound Care Agency
05.2022 - 10.2024
Lead Toddler Teacher
Cooperative Children's Center
12.2017 - 02.2023
Assistant Teacher
Bright Star Kids (Montessori Schools of Snohomish County)
06.2013 - 12.2017
Western Washington University
Post Baccalaureate from Elementary Education
University of Washington
Bachelor of Arts from English Language And Literature
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