Erica Payne
Colville
Summary
Dedicated CNA with extensive experience at Consumer Direct of Washington, skilled in vital signs monitoring and compassionate communication. Proven ability to enhance patient satisfaction through emotional support and effective problem-solving. Committed to maintaining HIPAA compliance while delivering individualized care and promoting patient independence in daily living activities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA
Consumer Direct of Washington (CDWA)
09.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
CNA
Catholic Community Services
09.2023 - 04.2024
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
CNA
Rescare Homecare
09.2017 - 04.2021
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
Education
High School Diploma -
Colville WA High School
Colville, WA06-2007
CNA License - CNA
Pinewood Tearrce
Colville, WA01-2017
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
- Feeding assistance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Medication administration
- Wound care
- Problem-solving
- Multitasking and organization
- Critical thinking
- Toileting assistance
- Medication assistance
- Patient hygiene assistance
Certification
- CNA - Certified Nurse Assistant
- HCA Training
- Long term worker Dementia training
- Nurse Delegation for Nursing Assistiants
- Long term worker mental health training
Timeline
CNA
Catholic Community Services
09.2023 - 04.2024
CNA
Consumer Direct of Washington (CDWA)
09.2022 - Current
CNA
Rescare Homecare
09.2017 - 04.2021
High School Diploma -
Colville WA High School
CNA License - CNA
Pinewood Tearrce
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