ERICA PEMBERTON
Shoreline,WA
Summary
Dedicated, creative, and reliable professional with demonstrated strengths in customer service, time management, and problem solving. Quick learner with an artistic eye and strong attention to detail who excels at troubleshooting problems and building successful solutions. Capable of working in challenging environments and willing to take on any task to support team and help business succeed.
Overview
29
29
years of professional experience
Work History
Owner of EJP ARTWORKS
Self Employed
Seattle, WA
09.2024 - Current
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Interacted well with customers to build connections and nurture relationships.
Artist
Self Employed
Seattle
01.2013 - Current
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Contributed to creative process through original ideas and inspiration.
Lead Marketing Director
Port Townsend Leader
Port Townsend, WA
01.2022 - 05.2022
- Built strong relationships with industry professionals and influencers.
- Secured ad placement with local vendors.
- Worked on tight newspaper advertising deadlines.
- Secured ad sales through in-person scouting, emails, and phone calls.
Real Estate Broker
Windermere
Port Townsend, Washington
01.2016 - 04.2017
- Managed high volume of business through expert handling of appointments, communications, and contracts
- Enhanced sales chances through attractive staging and photography
- Identified clients through social media marketing and personalized engagement
- Developed ongoing pipeline of business through strong networking and solid partnerships across Jefferson and Kitsap counties
- Delivered exceptional customer experiences through lifecycle of real estate sales
- Increased customer base with successful business planning and prospecting abilities
- Determined competitive market prices by comparing listings with similar recently sold properties
- Avoided sales problems by staying on top of real estate law, financing options and available government programs
- Maximized property value by advising sellers on optimal changes to make prior to listing
- Fostered positive working environment between real estate team members by collaborating well and encouraging group success
- Supported clients with dedicated monitoring and enforcement of contract terms
- Spearheaded successful negotiations between buyers and sellers to complete sales.
Nanny
Private Residences
Port Townsend, Washington
01.2005 - 02.2024
- Encouraged children to be self-motivated and determined by demonstrating positive behaviors
- Chaperoned children on trips to local parks, zoo, mall and other attractions
- Supported families requiring additional care for children ranging from infant through school age
- Minimized spread of germs and contaminants with regular schedule of toy cleaning and surface sanitation
- Taught children proper etiquette and manners in different social situations
- Increased physical and teamwork abilities by promoting athleticism and competition
- Developed child-friendly, nutritious menus for meals and snacks
- Transported children to play dates, activities, and special outings with utmost safety
- Balanced children's schedules with regular rest, play, and academic hours
- Managed children's clothing, including handwashing special items and removing stains
- Maintained firm discipline while also playing with children and helping with tough social, emotional, and academic situations
- Engaged with children in care on developmentally appropriate levels
- Kept clothing organized and neat, rotating out seasonal wardrobes
- Improved behavior with modeling and positive reinforcement techniques
- Maintained full schedule of extra-curricular activities and entertainment to give each child well-rounded schedules
- Helped children develop positive social abilities and life-long learning skills
- Managed children's healthcare needs by taking each to appointments, filling prescriptions and administering medications
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children
- Boosted academic success, helping with homework, projects and test preparation
- Instructed and assisted children in development of health and personal habits such as eating, resting, and personal hygiene
- Promoted sense of responsibility with volunteerism and chores
- Kept home environment neat, clean and optimal for children's development
- Protected children by monitoring behaviors and maintaining safety at all times.
Home Stager
Port Townsend, Washington
01.2016 - 04.2017
- Created looks by integrating client preferences with current fashion trends
- Optimized interior design plans with detailed budgets, architectural requirement documentation, and functional assessments
- Helped clients maximize space, layout and use with strategic advice
- Completed all tasks promptly and with minimal oversight
- Kept all areas clean, organized and in line with company professional standards
- Approached and solved work problems with initiative and sound judgement
- Enhanced customer satisfaction with fast, knowledgeable service.
Model
Seattle Models Guild
Seattle, Washington
02.1996 - 02.2006
- Helped sell diverse products by showcasing items with well-groomed and attractive appearance
- Walked runway shows and followed designer's exact requirements
- Handled numerous commercial modeling jobs, including magazines, catalogs, and print ads
- Prepared for castings by researching products and company requirements
- Maintained busy schedule of in-person modeling events and shoots for different marketing materials
- Collaborated well with models of different ages and backgrounds on diverse assignments
- Prepared for go-sees by maintaining portfolios, print composite cards, and head shots
- Demonstrated garments at fashion shows and private showings, consistently following designer or company guidelines.
Education
Certificate - Real Estate Broker
Rockwell Institute
Bellevue, Washington01.2015
High School Diploma -
Port Townsend High School
Port Townsend, Washington01.2001
Skills
- Task prioritization
- Coordination
- Multitasking
- Social perceptiveness
- Time management
- Critical thinking
- Written communication
- Analytical thinking
- Relationship building
- Complex problem-solving
- Strong communication
- Schedule coordination
Timeline
Owner of EJP ARTWORKS
Self Employed
09.2024 - Current
Lead Marketing Director
Port Townsend Leader
01.2022 - 05.2022
Real Estate Broker
Windermere
01.2016 - 04.2017
Home Stager
01.2016 - 04.2017
Artist
Self Employed
01.2013 - Current
Nanny
Private Residences
01.2005 - 02.2024
Model
Seattle Models Guild
02.1996 - 02.2006
Certificate - Real Estate Broker
Rockwell Institute
High School Diploma -
Port Townsend High School