Dedicated and compassionate Registered Nurse (RN) with 17 years of experience as a critical care nurse. Mentored new nurses and acted as a charge nurse in the ICU. Provided direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.