Erica Perez
West Jordan
Summary
Motivated professional with strong work ethic and adaptability. Demonstrates effective communication skills and a proactive approach to learning. Committed to contributing to team success and supporting organizational objectives through quick skill acquisition and independent work.
Overview
12
12
years of professional experience
Work History
Homemaker
Self Employed
West Jordan
07.2024 - Current
- Coordinated daily schedules and activities for children to enhance structured learning.
- Oversaw household budgets and expenditures to ensure financial stability.
- Facilitated communication between family members and external services.
- Performed daily tasks with precision, ensuring smooth household operations.
Operator III
Merit Medical
South Jordan
01.2021 - 06.2024
- Operated machinery to ensure timely production of medical devices.
- Monitored production lines to uphold quality assurance and safety standards.
- Inspected finished products to verify conformity to quality standards.
- Completed complex technical tasks in a fast-paced environment.
- Collaborated with team members to enhance workflow efficiency.
- Maintained production and quality documentation.
- Performs a variety of medical assembly and processing tasks as a production team member.
Call center representative
Costa Vida
Lehi
06.2016 - 12.2020
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Responded to customer queries promptly, ensuring effective communication and resolution.
- Resolved complaints through active listening and tailored solutions to meet customer expectations.
- Identified customer needs and took proactive steps to enhance overall satisfaction.
- Worked closely with team members to facilitate effective operations and communication.
Sales Associate
Target
West Jordan
11.2014 - 05.2015
- Collaborated with customers to identify needs, addressed product inquiries, and recommended tailored solutions.
- Supported customers with product selection and inquiries, ensuring a positive shopping experience.
- Organized merchandise displays to create an inviting shopping environment.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School -
Logan High School North Campus
Logan, UT06-2005
Skills
- Machine operation
- Assembly procedures
- Assembly techniques
- Manufacturing best practices
- Lean manufacturing expertise
- Visual inspection
- Troubleshooting
- Scrap reduction
- Workflow understanding
- Attention to detail
- Problem solving
- Organization
- Workflow understanding
Languages
English
Timeline
Homemaker
Self Employed
07.2024 - Current
Operator III
Merit Medical
01.2021 - 06.2024
Call center representative
Costa Vida
06.2016 - 12.2020
Sales Associate
Target
11.2014 - 05.2015
High School -
Logan High School North Campus