Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Phillips

Los Angeles,CA

Summary

Dynamic Office Manager at WEST Builders, Inc. with exceptional customer service and organizational skills. Proven ability to maintain confidentiality while managing financial records and office inventory. Adept at scheduling and fostering relationships, ensuring smooth operations and successful events. Committed to enhancing efficiency and delivering outstanding administrative support in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Office Manager

WEST Builders, Inc.
11.2016 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Emergency Medical Technician

Prn Ambulance
02.2016 - 11.2016
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.

Education

Bachelor of Arts - Child Health & Development

University of California, Berkeley
Berkeley, CA
05-2007

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Clear oral/written communication
  • Billing
  • Scheduling and calendar management
  • Administrative support
  • Relationship building

Timeline

Office Manager

WEST Builders, Inc.
11.2016 - Current

Emergency Medical Technician

Prn Ambulance
02.2016 - 11.2016

Bachelor of Arts - Child Health & Development

University of California, Berkeley

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