Erica Pugh
Philadelphia,PA
Summary
Hardworking, reliable and detailed oriented individual who works well independently or as a member of a team. Articulate professionally with highly developed communication skills. Resourceful individual who takes initiative at every opportunity to help the company succeed.
Overview
16
16
years of professional experience
Work History
Phlebotomy
US Department of Veterans Affairs/ VA Hospital
Wilmington, DE
01.2023 - Current
- Full time 40 hours per week
- Performs blood collection using variety of phlebotomy techniques including vacutainer systems, syringe, butterfly, and/or capillary finger sticks
- Identifies patients and ensure proper sample procurement and specimen labeling
- Observes and reports any physical or mental changes during patient blood draws
- Prepares samples for testing to include labeling, centrifugation, decanting and aliquoting, etc
- Adheres to all universal precautions, infection control, and safety regulations associated with phlebotomy
- Processes emergency specimens and routine specimens in timely manner
- Prepares electronic requisitions for samples to be sent to reference laboratories
- Utilizes variety of office equipment and computer software
- Interacts with patients, visitors, staff, students and volunteers in courteous, helpful, tactful, cooperative, respectful and compassionate manner.
Vascular Access Technician
Mainline Health System/Paoli Hospital
Paoli, PA
01.2023 - Current
- Per Diem 15 hours per week
- Phlebotomy
- Assist RN Vascular access techs with collecting labs
- Greet patients when entering room
- Verify patient with two patient identifiers
- Explain procedure while collecting blood from patients
- Communicate with Nurse that is responsible for patient
- Notify lab of any issues with specimen.
Phlebotomist/ Lab Assistant
Children's Hospital of Philadelphia
Philadelphia, PA
05.2020 - 01.2023
- Fulltime 40 hours per week
- Phlebotomy- outpatients
- Store specimens according to laboratory-specific storage directives as needed
- Promptly deliver specimens or paperwork throughout health care campus as required
- Promptly activates and executes pneumatic tube downtime procedures as require
- Is knowledgeable in use of resources to identify transport temperatures for all specimens and ensure stability.
Phlebotomist
Einstein /Jefferson Montgomery Medical Center
East Norriton, PA
01.2018 - 01.2023
- Fulltime 40 hours per week
- Interacts with co-workers, visitors, and other staff consistent with values of Jefferson
- Performs phlebotomy and ensures accurate collection of requested tests from patient through venipuncture, finger stick or heel stick
- Maintains positive patient identification during specimen collection
- Communicates to nursing personnel or physician office relative or discrepant patient identification, fasting requirements or other related factors regarding collection
- Communicates to Nursing when in house patients refuse blood draws
- Will use Hospital resources when language barriers exist
- Reviews all requisitions for missing information
- Follows up with facility or provider if unable to obtain all information required for test performance
- Checks appropriate collection, sorting and storage areas in facilities for specimens to ensure specimens are not missed, and may transport/distribute these specimens to laboratory as needed
- Monitors information in Collection List and Unreceived Specimen Report
- Completes Collection List with accurate time of collection and phlebotomist code
- Cleans and stocks work area and assists with maintenance of supplies
- Follows all safety and Laboratory Dress code policies
- Performs other lab related duties as assigned by supervisory personnel.
Phlebotomist
University of Maryland Upper Chesapeake Hospital
Bel Air, Maryland
08.2016 - 10.2018
- Per diem 20 hours per week
- Performs venous blood collection with few uncollected specimens, unacceptable specimens or requests for assistance
- Accurately processes specimens using computers and/or manual systems following established procedures, performs clerical and receptionist duties.
Phlebotomist/ Specimen Processor
George Washington University Hospital
Washington, DC
08.2017 - 10.2017
- Part time 20 + hours per week
- Responsible for collection of routine, STAT, and other requested blood samples and their safe delivery to technical areas for analysis
- Performs duties supporting efficient operation of laboratory, including specimen processing, patient registration, and phlebotomy.
Phlebotomist
Parkway Clinical Laboratories
Bensalem, PA
06.2011 - 04.2017
- Fulltime 40 hours per week
- Correctly identifies outpatients according to approved protocols with 100% accuracy, also properly labels specimens with 100% accuracy
- Accurately processes both blood and non-blood specimens
- Checks specimen type for appropriateness and proper labeling
- Reviews all outpatient orders and accurately perform order entry in he outpatient setting and assure tests are properly collected
- Demonstrates proficiency with variety of collection techniques: venipuncture and capillary blood
- Properly prepares patient before and after collection explains procedures in courteous and professional manner, makes patient feel at ease, prepares site, executes proper after-care
- Operates centrifuges and aliquots specimens as indicated without delay
- Demonstrates safe practices in performance of assigned job duties
- Performs as team player - displays consideration for needs of others and work objectives.
Lab Assistant
Lab Corp
Bristol, PA
10.2015 - 08.2016
- Fulltime 40 hours per week
- Receive and sort clinical lab specimens
- Prepare specimens for testing and analysis
- Scan and/or data entry of specimen and patient information
- Ensure all lab equipment is working properly and perform minor instrumentation maintenance
- Troubleshoot any specimen related issues
- Replenish test bench supplies as needed
- Maintain clean and safe work environment
- Complete record logs and other administrative duties as requested
- Follow all Standard Operating Procedures to ensure safety and quality standards.
Customer Service
City of Philadelphia
Philadelphia, PA
08.2010 - 11.2010
- Part time / Temporary 25 hours per week
- Work out in city going to people homes to encourage them to recycle and giving them information about perks of what City of Philadelphia have to offer by recycling.
Phlebotomist
Quest Diagnostics
Horsham, PA
06.2008 - 03.2009
- Fulltime 40 hours per week
- Collect specimens according to established procedures
- This includes, but not limited to: drug screens, biometric screening and insurance exams
- Administer oral solutions according to established training
- Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems, Client contact, and approved tools
- Ability to navigate computer and accurately enter data is requirement to be successful in this role
- Obtain identification and accurately enter billing information and collect payments when required, following corporate policies
- Processing specimens including, labeling, centrifuging, aliquoting, freezing and preparing for transport as required by test order
- Perform all non-patient facing duties, including inventory, stock supplies, sanitizing, filing, answering phones and utilizing email as appropriate
- Read, understand and comply with departmental policies, protocols and procedures
- Assist with compilation and submission of statistics and data when required
- Maintain all appropriate phlebotomy logs in timely manner and based on frequency, such as maintenance logs and temperature logs
- Complete online and in person training courses timely.
Education
Certificate - Sterile Processing Technician
Delaware County Community College
Media, PA04.2024
Associate in Specialized Technology - Respiratory Care
Brightwood Career Institute
Philadelphia, PA01.2018
Certified Phlebotomist -
Thompson Institute
Philadelphia, PA01.2005
GED -
Germantown High School
Philadelphia, PA01.2000
Skills
- American Heart Association BLS Certified
- Instrument Decontamination
- Steam Autoclaves Operation
- Instrument Cleaning and Sterilization
- Low and High-Temperature Sterilization disinfection
- Active Listening
- Infection Control
- Time management abilities
- Critical Thinking
- Attention to Detail
- Phlebotomy and Specimen Collection
- Certified Phlebotomist
- Proficient in Phlebotomy for all age groups
Timeline
Phlebotomy
US Department of Veterans Affairs/ VA Hospital
01.2023 - Current
Vascular Access Technician
Mainline Health System/Paoli Hospital
01.2023 - Current
Phlebotomist/ Lab Assistant
Children's Hospital of Philadelphia
05.2020 - 01.2023
Phlebotomist
Einstein /Jefferson Montgomery Medical Center
01.2018 - 01.2023
Phlebotomist/ Specimen Processor
George Washington University Hospital
08.2017 - 10.2017
Phlebotomist
University of Maryland Upper Chesapeake Hospital
08.2016 - 10.2018
Lab Assistant
Lab Corp
10.2015 - 08.2016
Phlebotomist
Parkway Clinical Laboratories
06.2011 - 04.2017
Customer Service
City of Philadelphia
08.2010 - 11.2010
Phlebotomist
Quest Diagnostics
06.2008 - 03.2009
Certificate - Sterile Processing Technician
Delaware County Community College
Associate in Specialized Technology - Respiratory Care
Brightwood Career Institute
Certified Phlebotomist -
Thompson Institute
GED -
Germantown High School
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