Erica Raimo
Lanoka Harbor,NJ
Summary
Organized medical biller boasts several-year career performing difficult multitasking and claims-processing tasks. Works quickly with insurance companies to resolve problematic disputes and handle patient inquiries. Brings can-do attitude to collaborating with medical professionals, insurance providers and clients to handle invoicing within high-traffic office environment.
Overview
4
4
years of professional experience
Work History
Medical Biller
Seaview Orthopaedics And Medical Associates
Ocean, New Jersey
03.2024 - Current
- Ensured compliance with HIPAA guidelines when handling confidential patient information.
- Performed follow up activities on unpaid claims with insurance companies or other third party payers by phone or written correspondence.
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
- Provided training and support to new staff members regarding billing processes.
- Submitted electronic claims to various insurance carriers.
- Completed and submitted appeals for denied claims.
- Executed account updates and noted account information in company data systems.
Front Desk Receptionist
The Dermatology Clinic
Freehold, New Jersey
08.2022 - 11.2023
- Scheduled, coordinated, and confirmed appointments and meetings, online and in person, using ModMed system.
- Greeted guests and engaged in pleasant conversations while managing check-in process.
- Maintained, organized, and cleaned front office area and waiting room to create professional and welcoming environment for patients and employees.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Collected copay, deductible, and coinsurance payments, processed transactions and updated relevant records.
- Created and reviewed insurance verifications for proper payment collection as needed.
Front Desk Receptionist
Ocean County Foot & Ankle Surgical Associates
Toms River, NJ
08.2021 - 02.2022
- Maintained cleanliness and organization of front desk area and waiting room.
- Greeted patients at front desk and engaged in pleasant conversations while managing check-in process.
- Offered assistance to patients and answered questions to build rapport and retention.
- Assisted in scheduling over phone and in person for patients and provided confirmation messages via phone call.
- Adapted quickly to learn surgical codes and input up to five doctors codes with over 20 patients into system daily.
- Pay close attention to insurance, requirements regarding referrals, and fill out proper paperwork such as insurance prior authorizations.
- Collect copays and attend to in person bill payments.
- Count the copay collections at the end of the night to ensure that all payments are accounted for and is in order to close the office.
- Scan and file paperwork including new patient packets and changes of insurance.
- Receive messages and make calls for doctors and their patients in a timely manner.
Education
Certificate - Medical Billing And Coding
Penn Foster
09-2025
High School Diploma -
Lacey Township High School
Lanoka Harbor06-2018
Some College (No Degree) - General Studies
Ocean County College
Toms River, NJSkills
- Patient confidentiality, HIPAA compliance
- Time management
- Teamwork and collaboration
- Knowledge of medical terminology
- Insurance claims and denials management
- Familiarity with ModMed, as well as several other EHR systems
Timeline
Medical Biller
Seaview Orthopaedics And Medical Associates
03.2024 - Current
Front Desk Receptionist
The Dermatology Clinic
08.2022 - 11.2023
Front Desk Receptionist
Ocean County Foot & Ankle Surgical Associates
08.2021 - 02.2022
Certificate - Medical Billing And Coding
Penn Foster
High School Diploma -
Lacey Township High School
Some College (No Degree) - General Studies
Ocean County College
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