Summary
Overview
Work History
Education
Skills
Timeline
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Erica Ray

Mount Plymouth,FL

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

13
13
years of professional experience

Work History

Preschool Teacher

Shalom Orlando
10.2013 - Current
  • Established positive communication with parents in daily conversation and formal conferences.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Supervised student teachers to provide objective feedback.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.

Front Office Receptionist

Little Pros Academy
05.2010 - 10.2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Identified visitors' needs to offer solutions and information.
  • Provided clerical support, addressing routine, and special requirements.
  • Screened visitors and issued badges to maintain safety and security.
  • Interacted with customers by phone, email, or in-person to provide information.

Education

Associate of Arts - Education

Florida Christian College
Kissimmee, FL

High School Diploma -

Seminole High School
Sanford Fl
05.2008

Skills

  • PC Proficiency
  • Enrollment Assistance
  • Verbal and Written Communication
  • Office Equipment Operation
  • Time Management
  • Letters and Documentation
  • Directing Callers
  • Administrative Duties
  • School Administration
  • Staff Management
  • Visitor Monitoring
  • Records Preparation
  • Microsoft Office
  • Reception Desk Management
  • Special Education
  • Conflict Resolution Techniques

Timeline

Preschool Teacher

Shalom Orlando
10.2013 - Current

Front Office Receptionist

Little Pros Academy
05.2010 - 10.2013

Associate of Arts - Education

Florida Christian College

High School Diploma -

Seminole High School

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Erica Ray