Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Erica Redthunder

Erica Redthunder

Battleground,Washington

Summary

Dynamic Surgical Technician with extensive experience at K2 Vision, excelling in surgical care and instrument management. Proven ability to enhance patient satisfaction through exceptional customer service and efficient appointment scheduling. Skilled in manual refractions and adept at supporting physicians during procedures, ensuring optimal outcomes and streamlined operations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Surgical Technician

K2 Vision
01.2021 - Current
  • Gathered and set up equipment, tools and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
  • Performed and documented pre-surgery and post-surgery sponge, instrument, and needle count.
  • Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
  • Used sutures, staples, clips and other tools
  • Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
  • Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools.
  • Selected and purchased equipment for surgical procedures.
  • Worked with vendors for speedy procurement of services and equipment.
  • Sterilized instruments and equipment for specific procedures and arranged for surgeons.
  • Handled numerous sanitization tasks for surgical sites by cleaning and sterilizing, maintaining supply inventories and organizing items effectively.

Optician

Watters Vision
06.2023 - 09.2023
  • Assisted customers in selecting appropriate frames based on style, comfort, and prescription requirements.
  • Dispensed eyewear and provided personalized fitting consultations to ensure optimal vision correction.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
  • Educated patients on lens options, care instructions, and the importance of regular eye examinations.
  • Conducted comprehensive eye exams using advanced diagnostic equipment to assess visual acuity.

Ophthalmic Technician

King LASIK
06.2016 - Current
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Reviewed inventory levels to check medications and other materials, placed orders and restocked supplies to meet forecasted needs.
  • Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
  • Directed patients to exam rooms for initial evaluations and intake, including history, medication and symptom documentation, to aide physicians with carrying out efficient appointments.

Retina Technician

EyeHealth Northwest
12.2023 - 09.2024
  • Operated diagnostic equipment for eye examinations, ensuring accurate results and patient satisfaction.
  • Assisted in the preparation of exam rooms, maintaining cleanliness and organization to enhance workflow efficiency.
  • Supported ophthalmologists during procedures, providing instruments and managing patient comfort effectively.
  • Participated in inventory management, tracking supplies to prevent shortages and ensure timely availability of materials.

Ophthalmic Technician

Master Eye Associates
03.2012 - 10.2019
  • Measured and recorded visual acuity and color vision testing.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Instructed patient in care of use of various types of contact lenses, demonstrating insertion, removal and cleaning.
  • Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Assessed patients for eye issues and checked visual acuity, color plates and papillary function.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Identified issues during preliminary exam and addressed concerns with physician.

Education

High School Diploma -

Battleground
Battleground
06.2004

Skills

  • Manual refractions
  • Laster surgery assistance
  • Appointment Scheduling
  • Surgical care
  • Chart documentation
  • Customer service abilities
  • Physician support

Certification

Phlepotmist

Timeline

Retina Technician

EyeHealth Northwest
12.2023 - 09.2024

Optician

Watters Vision
06.2023 - 09.2023

Surgical Technician

K2 Vision
01.2021 - Current

Ophthalmic Technician

King LASIK
06.2016 - Current

Ophthalmic Technician

Master Eye Associates
03.2012 - 10.2019

High School Diploma -

Battleground

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