Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Reid

Ellenwood,GA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manual Testing position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

QC Manual Tester

NCJUA/NCIUA
08.2023 - Current
  • Maintained clear documentation of test plans, cases, scripts, results, and any related information to facilitate future reference or knowledge transfer among team members.
  • Prioritized critical tests for efficient use of time, ensuring coverage of essential functionalities before non-critical components.
  • Contributed to the reduction of production defects by conducting comprehensive regression testing during each release cycle.
  • Provided detailed feedback on application functionality, user interface, and performance as part of usability testing efforts.
  • Demonstrated adaptability by quickly learning new industry-specific tools and technologies as required for different projects or clients.
  • Enhanced customer satisfaction by ensuring that software met their expectations in terms of functionality, performance, and usability.
  • Increased product reliability through thorough understanding of client requirements and ensuring accurate test case design accordingly.
  • Decreased defect rates with diligent attention to detail while performing test case creation and execution.
  • Enhanced software quality by meticulously executing manual testing procedures on new and updated applications.

Auditor

BankSouth
08.2015 - 01.2023
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
  • Collaborated with cross-functional teams to identify areas of risk and implement preventative measures.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.

Education

GED -

Florida Community College Jacksonville
Jacksonville FL
2000

Skills

  • End-to-End Testing
  • Smoke Testing
  • Test Execution
  • Functional Testing
  • User Acceptance Testing
  • Regression Testing
  • Cross-browser testing
  • Team Collaboration
  • Manual Testing
  • Teamwork and Positive Attitude

Timeline

QC Manual Tester

NCJUA/NCIUA
08.2023 - Current

Auditor

BankSouth
08.2015 - 01.2023

GED -

Florida Community College Jacksonville

Similar Profiles

CREATE PROFILE
Erica Reid