Erica Richard

Coordinated daily educational activities at home, fostering a nurturing and organized learning environment.

Business Owner. Client appointments, payments, invoices, love people, friendly, creative, patient, excel for keeping books, successful business.

• Managed patient scheduling and appointment confirmations for therapy sessions.
• Maintained patient records using electronic health record systems.
• Handled incoming calls and directed inquiries to appropriate staff members.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Assisted in billing processes and insurance verification for services rendered.
• Supported front desk operations, ensuring a welcoming environment for patients.