Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Erica Riff

Phoenix,AZ

Summary

Detail-oriented professional with 15+ years of experience in office administration and financial processes. Proven expertise in accounts payable, receivable, bookkeeping, and data entry with strong organizational skills and proficiency in Excel and QuickBooks. Demonstrated ability in reconciling accounts and managing vendor inquiries to support timely financial operations.

Overview

18
18
years of professional experience

Work History

Office Manager

Sandhaus And Johnson CPA's, PLLC
01.2012 - Current
  • Managed accounts payable (A/P) and accounts receivable (A/R) transactions, ensuring timely and accurate processing.
  • Performed data entry to update financial records and generate detailed reports for management review.
  • Utilized accounting software and Excel to support bookkeeping, general ledger postings, and regulatory compliance.
  • Responded to vendor and client inquiries regarding payments, invoices, and account discrepancies.
  • Supported month-end closing by reconciling accounts and preparing necessary documentation.
  • Oversaw daily office operations, managed multiple calendars, and coordinated with clients, vendors, and service providers.
  • Negotiated contracts with vendors to minimize costs and ensured compliance with service agreements.
  • Maintained strict adherence to privacy policies when handling sensitive employee and client data.
  • Recommended and implemented electronic invoicing systems to improve payment timeliness and efficiency.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.

Administrative Assistant

Casa Unlimited Enterprises
01.2008 - 01.2012
  • Handled all administrative and bookkeeping functions, including bank reconciliation, reporting, and check requests.
  • Processed accounts payable and receivable transactions, ensuring accuracy in financial documentation.
  • Performed data entry tasks to maintain up-to-date financial records and support reporting needs.
  • Coordinated and managed meeting and travel calendars, and arranged business and social events.
  • Processed new-hire applications and trained new employees in job functions and company practices.
  • Prior additional experience includes clerical and bookkeeping functions in a physician's office.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Education

Core Classes -

Maricopa Community Colleges, Phoenix College
Phoenix, AZ

GED -

Washington High School
Phoenix, AZ
1999

Skills

  • Accounts payable
  • Accounts receivable
  • Bookkeeping
  • Account reconciliation
  • Accounting software
  • Microsoft Excel
  • Organizational skills
  • Time management
  • Office management
  • Administrative experience
  • Problem-solving
  • Operations management
  • Administrative oversight
  • Clear oral/written communication

Timeline

Office Manager

Sandhaus And Johnson CPA's, PLLC
01.2012 - Current

Administrative Assistant

Casa Unlimited Enterprises
01.2008 - 01.2012

Core Classes -

Maricopa Community Colleges, Phoenix College

GED -

Washington High School
Erica Riff