ERICA RIOS
Urbandale,IA
Summary
Qualified RN with extensive background in maternity care, providing compassionate and comprehensive support to new mothers and newborns. Successfully assisted in numerous deliveries, ensuring both mother and baby's well-being, and offered postnatal care with focus on health and recovery. Demonstrated effective patient communication and meticulous attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Maternity Nurse
Unity Point Health Methodist
West Des Moines, IA
10.2025 - Current
- Administered prenatal and postnatal care, ensuring patient comfort and safety throughout maternity processes.
- Collaborated with healthcare teams to develop individualized care plans for expectant mothers.
- Educated families on newborn care, breastfeeding techniques, and maternal health practices.
- Monitored vital signs and identified potential complications, escalating concerns to medical staff promptly.
Home Health RN Case Manager
Unity Point At Home
Urbandale, IA
06.2025 - 09.2025
- Developed individualized care plans based on patient assessments and family input.
- Coordinated interdisciplinary team meetings to ensure comprehensive patient care delivery.
- Monitored patient progress, adjusting care strategies as needed for optimal outcomes.
- Educated patients and families on disease management and preventive health measures.
Registered Nurse, Mother Baby Unit
MercyOne Des Moines Medical Center
Des Moines, IA
10.2024 - 06.2025
- Utilized critical thinking skills to assess changes in patient conditions, recognize complications and intervene appropriately.
- Managed multiple tasks while providing timely, high quality patient care.
- Administered medications and treatments in accordance with physician orders and hospital policies.
- Monitored vital signs as part of ongoing assessment process.
- Maintained a safe environment by adhering to infection control guidelines and safety protocols.
- Educated families on postpartum depression prevention strategies and resources available to them.
- Administered pain relief medications safely while monitoring side effects closely.
- Advised new mothers on infant safety practices such as car seat installation and sleep position recommendations.
- Demonstrated excellent critical thinking skills when making decisions about patient care plans.
- Assessed newborns immediately following birth according to APGAR scoring system.
- Managed the postpartum recovery period including wound care management and pain control measures.
- Educated new mothers on proper breastfeeding techniques and postpartum care.
- Collaborated with lactation nursing consultants on proper methods for newborn breastfeeding.
- Coordinated discharge planning for mother and baby unit with social workers, nurses, dietitians, and pharmacists.
- Facilitated family bonding by providing support for parents after birth of their child.
- Assisted neonatologist or pediatrician in receiving newborns during cesarean section procedures.
Student Nurse Technician Mom/Baby
MercyOne Des Moines Medical Center
Des Moines, IA
01.2024 - 10.2024
- Provided overnight care for newborns allowing parents to rest without worry about their child's safety.
- Assisted with postpartum recovery of mothers by helping them adjust physically and emotionally after childbirth.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed tests on newborns to check for rare but serious conditions just after birth.
- Cared for newborns in the nursery following birth.
- Provided patient care as delegated by RNs, including taking vital signs, collecting specimens, and documenting.
- Assessed patient conditions per nursing standards of practice and reported changes to RNs immediately.
- Demonstrated effective communication and interpersonal skills while interacting with patients, families, and healthcare team members.
- Performed venipuncture for laboratory testing according to established protocols.
- Served as an advocate for the rights of each patient throughout the duration of their stay.
- Maintained cleanliness of exam rooms and other medical areas to ensure a safe environment for patients and staff.
- Maintained accurate inventory logs of supplies used during procedures and treatments.
- Managed multiple tasks simultaneously while maintaining accuracy of documentation records.
- Successfully administered medications under direct supervision of registered nurse.
Mortgage Closer Specialist
Wells Fargo
Des Moines, IA
11.2019 - 07.2022
- Reviewed loan documents for accuracy and completeness, ensuring all necessary information was present.
- Verified that all applicable fees were collected and properly allocated to the correct accounts.
- Assisted in preparing closing statements, deed of trust, notes, and other related mortgage documentation.
- Provided customer service to borrowers throughout the entire closing process.
- Coordinated with appraisers, lenders, underwriters and other parties involved in the loan process.
- Prepared closing packages for review by management prior to funding.
- Ensured loans closed in accordance with investor requirements and company policies.
- Submitted completed files to post-closing department for quality assurance review.
- Communicated effectively with customers regarding their loan status and any changes or updates required.
Education
Associate of Science - Nursing
Purdue University Global
Urbandale Iowa 06.2024
Skills
- Regulatory Compliance
- Complaint Handling
- Telephone Etiquette
- Data Entry
- Customer Service Excellence
- Troubleshooting
- Clinical Documentation
- ADL Support
- Specimen Collection
- Vital Sign Monitoring
- Therapeutic Interventions
- Charting
- Patient Care
- Patient Safety
- Direct patient care
- Medication and IV administration
- Documentation and charting
- Compassion and empathy
- Patient assessment
- Patient education and counseling
- Strong clinical judgment
- Patient and family advocacy
- Licensed RN
- Care plan development
- Lab result interpretation
- Professionalism and work ethic
- Infant nutrition
- Patience and empathy
- Breastfeeding support
Certification
Registered Nurse
LANGUAGES
Spanish - Bilingual
Timeline
Maternity Nurse
Unity Point Health Methodist
10.2025 - Current
Home Health RN Case Manager
Unity Point At Home
06.2025 - 09.2025
Registered Nurse, Mother Baby Unit
MercyOne Des Moines Medical Center
10.2024 - 06.2025
Student Nurse Technician Mom/Baby
MercyOne Des Moines Medical Center
01.2024 - 10.2024
Mortgage Closer Specialist
Wells Fargo
11.2019 - 07.2022
Associate of Science - Nursing
Purdue University Global