Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erica Rivera

Kissimmee ,FL

Summary

Compassionate and detail-oriented Nursing Assistant (CNA) with a solid foundation in patient care and support. Proven ability to assist with daily living activities, ensuring a safe and clean environment for patients. Demonstrates excellent communication and teamwork skills in clinical settings. Seeking a full-time position that offers professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Rca

USPS
04.2019 - 05.2021
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
  • Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
  • Sorted mail according to order of address appearance for easy access in field.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Increased customer trust by maintaining confidentiality of all delivered mail items, safeguarding sensitive information.

Daycare Teacher

ABC Learning
03.2015 - 03.2019
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Gathered materials and resources to prepare for lessons and activities.
  • Guided students through daily routines, instilling a sense of responsibility and independence within each child.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.

Education

CNA -

CNA Training
Orlando, FL
04.2025

Amity High School
Woodbridge
06.2018

Skills

  • Handwashing
  • Measure and recording respiration
  • Bed pan
  • Dressing the resident
  • Providing mouth care with teeth
  • Providing mouth care with dentures
  • Transfer/bed to wheelchair
  • Changing an occupied bed
  • Feeding the resident
  • Performing massive ROM
  • Partial bed bath
  • Perineal care
  • Catheter care
  • Measurement record pulse
  • Change of position
  • Hand and nail care
  • Urinary drainage care
  • Ambulation
  • Foot care

Certification

  • CNA - Certificate of training
  • First Aid/CPR Certified

Timeline

Rca

USPS
04.2019 - 05.2021

Daycare Teacher

ABC Learning
03.2015 - 03.2019

CNA -

CNA Training

Amity High School
Erica Rivera