Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ERICA RIVERA-RAMIREZ

Norfolk,VA

Summary

Hard-working professional with 3.5+ years of experience and a proven knowledge of customer service, patient relations, and patient safety. Aiming to leverage my skills to successfully fill the Dental Assistant role at your company.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dental Assistant II

Friendly Dental Group
02.2019 - 05.2024
  • Assist dentist in management of medical or dental emergencies
  • Order and monitor dental supplies and equipment inventory
  • Clean teeth, using dental instruments
  • Make preliminary impressions for study casts and occlusal registrations for mounting study casts

Dental Assistant I

CHARLOTTE FAMILY DENTAL CARE
04.2018 - 02.2019
  • Expose dental diagnostic x-rays
  • Provide postoperative instructions prescribed by dentist
  • Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures
  • Assist dentist in management of medical or dental emergencies

Sales Representative

SMARTWAY SMATWHEELS
04.2017 - 04.2018
  • Answer customers' questions about products, prices, availability, or credit terms
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
  • Negotiate prices or terms of sales or service agreements

Sales Associate

TJ MAXX
08.2015 - 04.2017
  • Greet customers and ascertain what each customer wants or needs
  • Compute sales prices, total purchases and receive and process cash or credit payment
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

Education

Dental Assistant II - Dental Assisting

CHSC Dental Tech Sterilization School
Charlotte, NC

High School Diploma -

MONROE HIGH SCHOOL
Monroe, NC

Skills

  • Bilingual
  • Goal Oriented
  • Work well under pressure

Certification

  • Coronal Polishing
  • HIPAA Certified
  • OSHA
  • Sterilization Tech
  • CPR Certified
  • Radiology Certified

Timeline

Dental Assistant II

Friendly Dental Group
02.2019 - 05.2024

Dental Assistant I

CHARLOTTE FAMILY DENTAL CARE
04.2018 - 02.2019

Sales Representative

SMARTWAY SMATWHEELS
04.2017 - 04.2018

Sales Associate

TJ MAXX
08.2015 - 04.2017

Dental Assistant II - Dental Assisting

CHSC Dental Tech Sterilization School

High School Diploma -

MONROE HIGH SCHOOL

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ERICA RIVERA-RAMIREZ