Erica Roberson
Spokane,WA
Summary
Detail-oriented and disciplined healthcare professional and U.S. Air Force veteran with experience as an Emergency Medical Technician (EMT) and Aircraft Armament Systems Apprentice. Skilled in precise documentation, regulatory compliance, and interpreting complex technical and medical information. Proven ability to review, analyze, and manage records with accuracy, maintain confidentiality under HIPAA standards, and collaborate with multidisciplinary teams. Seeking to leverage clinical knowledge, attention to detail, and problem-solving skills in a Billing & Certified Coding Specialist II role to ensure accurate coding, efficient claim resolution, and compliance with healthcare regulations.
Overview
7
7
years of professional experience
Work History
Emergency Medical Technician
American Medical Response, AMR
Spokane, Washington
09.2024 - 02.2025
- Accurately documented patient assessments, treatments, and outcomes in compliance with HIPAA and organizational standards, demonstrating precision essential for medical coding.
- Applied knowledge of medical terminology, anatomy, and physiology to interpret clinical information, and ensure proper documentation.
- Coordinated patient care and communicated critical medical information with hospitals, providers, and dispatch teams, mirroring interdepartmental collaboration.
- Reviewed patient charts and reports for completeness and accuracy, building foundational skills for coding records.
- Maintained compliance with regulatory standards and protocols
Caregiver
All Ways Caring HomeCare
Spokane, Washington
10.2021 - 08.2024
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Emergency Medical Technician
Johnson County Ambulance District
Warrensburg, Missouri
07.2019 - 10.2020
- Assessed emergency situations and prioritized medical care for patients.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Educated family members on how best to care for their loved one after discharge from hospital.
- Interviewed patients to obtain medical history and details on current issues.
Aircraft Armament Systems Technician
United States Air Force, USAF
Whiteman Air Force Base, Missouri
12.2017 - 11.2019
- Maintained a multi-billion-dollar aircraft weapons system.
- Documented detailed technical logs and inspection records, emphasizing accuracy, documentation integrity, and regulatory compliance applicable to medical record review.
- Diagnosed system issues and implemented corrective actions, demonstrating analytical and problem-solving skills that are transferable to resolving coding denials or claim discrepancies.
- Collaborated with cross-functional teams to ensure workflow efficiency and adherence to technical standards, mirroring interdepartmental coordination in healthcare billing.
- Managed multiple tasks under strict deadlines, reflecting time management skills that are essential for handling high-volume coding workloads.
Education
Certified Professional Coder-A
AAPC
11-2025
Emergency Medical Technician - (EMT)
Spokane Community College
Spokane, WA06-2025
Skills
- Documentation accuracy
- Regulatory and HIPAA compliance
- Attention to detail
- Time management and prioritization
- Cross-functional communication
- Practical knowledge of medical terminology, anatomy, and physiology
Timeline
Emergency Medical Technician
American Medical Response, AMR
09.2024 - 02.2025
Caregiver
All Ways Caring HomeCare
10.2021 - 08.2024
Emergency Medical Technician
Johnson County Ambulance District
07.2019 - 10.2020
Aircraft Armament Systems Technician
United States Air Force, USAF
12.2017 - 11.2019
Certified Professional Coder-A
AAPC
Emergency Medical Technician - (EMT)
Spokane Community College