Erica Rodgers
Selma,AL
Summary
Compassionate and energetic professional with a track record of providing excellent customer service desiring to contribute to day-to-day operations within a dynamic healthcare organization. Caring, compassionate and determined medical professional recognized for consistently excelling at all assigned duties seeking to turn medical education into continuation of rewarding career within a dynamic healthcare facility.
Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Park Place
01.2025 - Current
- Made Beds
- Cleaned rooms, floors and linens
- Provided caring, intimate, hands-on healthcare for residents
- Monitored vital signs
- Assisted with feeding patients 2 to 3 meals a day.
- Assisted with bathing and clothing patients
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Caregiver
YourChoice Senior Care
08.2019 - 05.2023
- Abided by HIPAA guidelines to ensure patient privacy and confidentiality.
- Documented patient activities and condition and promoted an environment of care.
- Performed duties in accordance with safety and infection control procedures.
- Provided assistance with personal hygiene, feeding, and ambulation.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Caregiver
Prattville Rehab & Health
05.2013 - 06.2019
- Assisted patients with self-administered medications.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Sales Associate
Walmart
02.2011 - 04.2013
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Diploma - Medical Administrative Assistant
Ultimate Medical Academy
01.2025
Skills
- IV insertion
- Vital signs monitoring
- HIPAA compliance
- Phlebotomy techniques
- Basic life support
- Patient preparation
- Specimen labeling procedures
- Venipuncture
- Order of draw
- CPR certification
- Healthy meal preparation
- Patient observation
Certification
Ultimate Medical Academy, Tampa, FL, Medical Administrative Assistant
- Certified Phlebotomy Technician
- Certified EKG Technician
- Certified Patient Care Technician
Proficiencies
- Greenway
- MS Excel
- MS Word
- MS PowerPoint
Typing Speed
28 WPM
Honors Awards
Ultimate Medical Academy Honor Roll
Key Qualifications
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Check In
- Check Out
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- Medical Billing Knowledge
- Third Party Billing
- Medicare
- Medicaid
- HMO
- PPO
- Basic Coding Skills for ICD-10 & CPT
- Insurance Verification
- Anatomy & Physiology
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
Timeline
Patient Care Technician
Park Place
01.2025 - Current
Caregiver
YourChoice Senior Care
08.2019 - 05.2023
Caregiver
Prattville Rehab & Health
05.2013 - 06.2019
Sales Associate
Walmart
02.2011 - 04.2013
Diploma - Medical Administrative Assistant
Ultimate Medical Academy
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