Erica Rodriguez
Naugatuck,CT
Summary
Accomplished Administrative Manager with a proven track record at A Place to Nourish Your Health, enhancing office efficiency and employee satisfaction by overhauling administrative processes and implementing a comprehensive training program. Skilled in accounting procedures and organizational leadership, adept at streamlining operations and improving financial accuracy. Demonstrates exceptional multitasking and critical thinking abilities, ensuring project and budget adherence.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Manager
A Place to Nourish Your Health
05.2010 - Current
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Met department budgets by monitoring and reporting on office expenses.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Improved employee satisfaction by developing and instituting comprehensive training program for new hires.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Optimized scheduling and event planning for executive meetings, enhancing productivity and time management.
- Led a women's group focused on empowering women.
Accounts Receivable
Thermospas
01.2002 - 05.2010
- Streamlined invoice processing for timely payments, reducing the overall outstanding balance of accounts payable.
- Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.
- Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
- Upheld high standards of professionalism by adhering to established accounting policies, procedures, and ethical guidelines throughout daily tasks.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Education
Master of Science - Organizational Psychology
University of Hartford
West Hartford, CT05.2019
Bachelor of Arts - Psychology
Ashford University
San Diego, CA05.2016
Skills
- Employee Onboarding
- Accounting Procedures
- Workflow Planning
- Budget Administration
- Organizational Leadership
- Office Supervision
- Organization and Multitasking
- Critical Thinking
- HR Support
- Travel Coordination
- Human Resources
- Policy and procedure modification
- Project Management
Certification
- State Of Connecticut Certified Public Notary, -2028
Languages
Spanish
Professional Working
Timeline
Administrative Manager
A Place to Nourish Your Health
05.2010 - Current
Accounts Receivable
Thermospas
01.2002 - 05.2010
Master of Science - Organizational Psychology
University of Hartford
Bachelor of Arts - Psychology
Ashford University
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