Manages the operations of the clinic, including budget, processes, staffing, and quality standards.
Provides leadership, coaching, and development plans for all direct reports.
Partners with internal Human Resources, Quality, and Technical Services departments.
Maintains integrity of medical and operations records and complies with all data collections and auditing activities.
Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
Accountable for completion of the Annual Standing Order Review and Internal Classification of Disease (ICD) coding.
Manages clinic financials including efficient utilization of supplies or equipment and regular profits and loss review.
Responsible for all required network reporting and on-site state or federal surveys.
Clinical Coordinator
USRC
03.2023 - 08.2024
Acted as a Facility Administrator, taking on key responsibilities such as setting up staff schedules and assigning daily patient care duties.
Successfully managed administrative tasks to ensure smooth facility operations during coverage periods.
Ensured efficient coordination and seamless continuity of care when covering administrative roles and duties.
Stepped into Facility Administrator duties to actively mediated grievances on the clinic floor, addressing concerns promptly and following up with verbal warnings as necessary to maintain a quality work environment.
Provided interviews to maintain sufficient staffing levels, ensuring the clinic was adequately supported at all times.
Assist with facility growth using clinical and operational processes to improve patient health and minimize absences and hospitalizations.
Outcome focused work to maintain thorough documentation of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.
Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.
Target goals for patient outcomes in accordance with quality patient care and company goals.
Demonstrate effective use of supplies and staff labor hours.
Review incident reports; make recommendations and take corrective action to report at monthly QAPI meeting.
Ensure operational readiness and compliance with all applicable federal, state, and local laws and regulations.
Assisted with the development, implementation and follow up of Corrective Action Plans required for internal and external surveys.
Participate in meetings with the governing body, Regional Director, Medical Director and the staff held monthly.
Maintaining a safe and sanitary environment, equipment functions properly, appropriate inventory levels of all supplies are available and used correctly.
Responds to all emergencies in clinic. Familiar with equipment and emergency operational procedures.
Recruitment, training, development, and supervision of all personnel and staff development.
Evaluating personnel performance and providing counseling.
Communicated expectations; accept accountability and hold others accountable for performance.
Facilitate training and development programs to enhance clinical skills and knowledge.
Collaborative with healthcare providers to ensure continuity of care and promote interdisciplinary communication.
Provided leadership and guidance to clinical staff, including training, mentoring, and performance evaluations.
Dialysis Nurse Manager
Regency Extended Care
12.2022 - 03.2023
Audits logs to ensure compliance and reviews medical records for completeness.
Manage staff, patient schedule and maintaining files.
Reviewing admission packets as well as updating in EMR.
Anemia management biweekly.
Immunization and vaccine tracking.
Verifying crash cart, scale, eye washing stations and condition of clinic floor routinely.
Staff meetings including QAPI and in-services as needed.
Ensured timely documentation with Monthly care plan, monthly notes, medication reconciliation.
Checking water, disinfection logs, and water culture results from biomed.
Charge Nurse
Park Avenue Dialysis
04.2017 - 02.2023
Opening and closing of the unit.
Set-up and observation of water system and dialysis machines including water safety checks such as pH, COND, total chlorine.
Collects and process specimens following up with physicians accordingly.
Dialysis assessments and documentation before, during, and after treatment.
Medication administration and order changes as needed to provide optimum care to patients with MD approval.
Assisting, planning, and implementing patient care plan.
Patient admissions and assessments.
Management critically ill patients with multiple comorbidities in high volume setting.
Charge Nurse
Regency Extended Care
09.2021 - 12.2022
Monitoring, documenting vital signs pre, during and post dialysis.
Maintaining and implementing infection control protocols.
Administered hemodialysis treatments following MD orders as well as carrying out other orders related to treatment and care of HD patients.
Updating patient care plans, monthly, progress, and access notes.
Supervising patient care technicians to ensure equipment and machine is being prepared per facility policy.
Educating patients on treatment options, disease management, and encouraging suitable nutrition practices.
Staff Nurse
DaVita Boston Road
04.2015 - 04.2017
Evaluation of patients in kidney failure or acute kidney failure.
Creating and implementing care plans, proper documentation of nursing care.
Timely documentation with vascular access status, labs, observations, vital signs seeking guidance when out of range.
Obtaining blood samples, cultures and preparing for shipment.
Initiates and terminates treatments while monitoring patient status.
Compliance with facility policy and procedure in patient care, injury prevention and safety training programs.
Experience as Certified Clinical Hemodialysis Technician from 2009-2015.
Equipment disinfection and maintenance, informing biomedical of abnormal values.
Provided patients with quality service in high volume facilities while maintaining isolation protocols.
Expert phlebotomist cannulating new access sites and troubleshooting access complications.
Fluid management coordinator.
Annual awards for exceeding standards in KT/V and goals met for patients.
Education
Associate of Science - Registered Nursing
BMCC
Chambers Street New York
06-2015
Skills
Patient education
Evidence-based practice
Expert cannulation
6 years business operations experience in a healthcare facility