Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erica Rodriguez

Le Mars,IA

Summary

Dynamic Quality Control Supervisor with a proven track record at Anacapa Foods, enhancing product quality through rigorous inspection processes and effective training initiatives. Skilled in quality management systems and fostering a customer-focused culture, I successfully reduced customer complaints and improved team performance, driving continuous improvement across operations.

Overview

9
9
years of professional experience

Work History

Quality Control Supervisor

Anacapa Foods
05.2015 - 05.2024
  • Assisted in implementing quality control procedures to ensure compliance with industry standards.
  • Conducted routine inspections of products to identify defects and ensure quality assurance.
  • Collaborated with production teams to address quality issues and improve processes.
  • Documented non-conformance reports to track quality discrepancies and corrective actions.
  • Supported training initiatives for staff on quality control protocols and best practices.
  • Maintained accurate records of quality metrics and inspection results for reporting purposes.
  • Participated in team meetings to discuss quality improvements and operational efficiency strategies.
  • Utilized inspection tools and software to perform thorough evaluations of product quality standards.
  • Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
  • Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Ensured adherence to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
  • Maintained testing equipment in good working order to effectively quality control Type production lines.
  • Enhanced product quality by implementing rigorous inspection processes and protocols.
  • Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.

Human Resources Assistant

Smucker's
04.2023 - 08.2023
  • Coordinated recruitment processes, including job postings and candidate screenings.
  • Managed employee onboarding procedures to ensure compliance and smooth transitions.
  • Assisted in developing training materials for new hires, enhancing orientation efficiency.
  • Maintained HR databases, ensuring accuracy and confidentiality of employee information.
  • Supported performance evaluation processes by gathering feedback and preparing reports.
  • Facilitated communication between departments regarding HR policies and procedures.
  • Conducted exit interviews to gather insights for improving retention strategies.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.

Education

Oxnard College
Oxnard, CA

Skills

  • Quality training
  • Quality tools
  • Standard operating procedures
  • Microsoft office
  • Visual inspection
  • Quality metrics
  • Documentation control
  • Customer focus
  • Quality management systems
  • Laboratory skills
  • Product inspection
  • Preventive actions
  • Corrective actions
  • Process validation
  • Quality control planning
  • Programming
  • Process improvement

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Human Resources Assistant

Smucker's
04.2023 - 08.2023

Quality Control Supervisor

Anacapa Foods
05.2015 - 05.2024

Oxnard College

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Erica Rodriguez